Destiny Hughes
Waikato,Te Awamutu
Summary
Results-driven Corrections Officer with extensive experience at Ara Poutama Aotearoa, recognized for exceptional emergency response and contraband inspection skills. Adept at building strong relationships and motivating individuals, ensuring safety and effective rehabilitation. Proficient in defensive tactics and first aid, consistently surpassing performance benchmarks. A proven leader in high-pressure environments, dedicated to fostering teamwork and integrity.
Overview
10
10
years of professional experience
Work History
Corrections Officer
Ara Poutama Aotearoa, Department of Corrections
02.2022 - Current
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Facilitated communication between inmates and facility staff, including relaying requests and grievances. Responded to legitimate questions, concerns, and requests.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities. I have also assisted with visiting a justice adjudicator.
- Maintained records of inmate activities and progress toward rehabilitation goals, and entered information into electronic offender record systems for regulatory monitoring. Including daily logs of shift activity.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs. Assisted in searches of inmates and visitors to prevent the smuggling of contraband. Assisted in thoroughly handling dog searches of visitor vehicles.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work, and maintained appropriate certifications.
- Detected potential threats and quickly defused conflicts. Applied non-violent response tools and physical restraint during problematic situations.
- Used a metal detector wand for male and transgender prisoners, conducted shakedowns of cells for contraband and random searches of common areas.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Operated security control systems to monitor entrances, exits, and movement within the facility. Inspected locks, window bars, doors, and security systems to support escape prevention.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times. Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Conducted internal security checks to ascertain inmate safety. Maintained appropriate control, security and well-being over those detained.
Shift Supervisor
Kentucky Fried Chicken (KFC)
Te Awamutu
01.2020 - 02.2022
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Assisted upper management with daily operations to meet standards of service and quality.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift-based inventory receiving, auditing, and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages, and prepare bank deposit statements.
- Complied with company safety procedures, policies, and regulations to promote a safe working environment.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Taught staff upselling techniques to meet revenue targets.
Team Member
Kentucky Fried Chicken (KFC)
Te Awamutu
06.2019 - 02.2022
- I worked hard to learn all required tasks quickly, and maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- I looked for ways to go above and beyond job requirements.
- Completed skilled finishing work with excellent process knowledge, and advanced manual dexterity.
- Rotated through a series of different stations based on team needs.
- Exceeded quality scores on a consistent basis by diligently following production orders and maintaining company standards.
- Performed various troubleshooting tasks to address assembly issues.
- Analyzed key performance indicators to identify effective strategies.
Babysitter
Ms Renee Kawau
Te Awamutu
03.2018 - 03.2019
- Enforced rules to teach good manners and maintain a safe environment.
- Cleaned and tidied the living room and kitchen after activities to maintain safe spaces.
- I took children on outings, as well as after-school activities.
- Monitored children's safety and well-being to prevent accidents and falls.
- Read stories and played alphabet games to promote early literacy.
- Assisted children with bathing and potty training to instill good hygiene from a young age.
Team Member
McDonalds Family Restaurant
Kalgoorlie, Western Australia
02.2015 - 04.2015
- Worked hard to learn all required tasks quickly and maximize performance
- Built and maintained working relationships with peers and upper management
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
Education
NCEA Level 2 - Physical Education, Travel & Tourism
Te Awamutu College
Te Awamutu12.2018
NCEA Level 1 - English, Te Reo Māori, Religious Studies, Physical Education, Mathematics, Biology
St Joseph's Māori Girls College
Hastings12.2017
Skills
- Contraband inspections
- Emergency response
- Security procedures
- Verbal communication
- Dispatch
- Physical fitness
- Incident prevention
- Surveillance
- Assertiveness
- Discretion and confidentiality
- Armory and key control
- First aid and CPR certified
- Excellent problem solver
- Motivational skills
- Integrity and honesty
- Relationship building and management
- Trained in defensive tactics
- Staff management
- De-escalation techniques
- Patrol techniques
References
References available upon request.
Timeline
Corrections Officer
Ara Poutama Aotearoa, Department of Corrections
02.2022 - Current
Shift Supervisor
Kentucky Fried Chicken (KFC)
01.2020 - 02.2022
Team Member
Kentucky Fried Chicken (KFC)
06.2019 - 02.2022
Babysitter
Ms Renee Kawau
03.2018 - 03.2019
Team Member
McDonalds Family Restaurant
02.2015 - 04.2015
NCEA Level 2 - Physical Education, Travel & Tourism
Te Awamutu College
NCEA Level 1 - English, Te Reo Māori, Religious Studies, Physical Education, Mathematics, Biology
St Joseph's Māori Girls College
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