Dev Chand
Auckland
Summary
Dependable team player with a strong focus on customer service. Executes tasks with meticulous attention to detail, ensuring timely completion. Demonstrates a proven ability to produce accurate written records, effectively plan logistics, and prioritize customer privacy.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver/Warehouse Manager
Central Movers
Auckland , Nz
02 2015 - 01 2024
- Ensured timely delivery completion by reaching customers as planned and collecting signatures.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
Courier Contractor
Deadline Couriers
Auckland, AUK
03.2022 - 02.2025
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
- Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
Education
Electrical Engineering Certificate -
Fiji National University
Suva Fiji01.2010
Skills
- Customer service Role
- Customer service
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Familiarity with local streets, neighborhoods, and routes
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Reliability
- Team Player
- Good with Numbers
- Problem Solving Skills
- Communication Skills
- Establishes and maintains outstanding relations with customers
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Time management
- Punctual and reliable
- Safe driving
- Problem-solving
- Time management skills
- Loading and unloading
- Clean driving record
- Route management
- Safe driving record
- GPS and route planning
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Route planning
- Safe driver training
- Vehicle inspection
- Delivery recordkeeping
Timeline
Courier Contractor
Deadline Couriers
03.2022 - 02.2025
Delivery Driver/Warehouse Manager
Central Movers
02 2015 - 01 2024
Electrical Engineering Certificate -
Fiji National University