Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Timeline
Generic

Dev Sandhu

Summary

Financial Advisor, Analyst & Relationship Manager with an extensive background in successful management roles. Energetic and driven, with a strong desire for success, I bring over 5 years of dedicated experience in mortgage closing and a comprehensive understanding of industry best practices. With extensive connections in the financial and lending market, I am committed to achieving outstanding results. I actively engage with prospective clients as their trusted advisor for residential, business, and commercial needs. Having successfully completed Level 5 Residential Lending Strand & Core, I serve as a catalyst for continuous improvement, fostering innovation and growth within the business. Proven expertise in crafting tailored strategies for financial success and cultivating lasting client relationships

Overview

12
12
years of professional experience
1
1
Certification

Work History

Financial Adviser

mortgagesonline.co.nz
02.2020 - Current
  • Proactively establishing and fostering new relationships with clients, diligently assessing their financial needs based on their current status.
  • Regularly managing and updating clients' portfolios to ensure accuracy and relevance.
  • Significant experience managing, monitoring and reporting on performance against agreed service standards
  • Exhibits a robust interpersonal and relationship-building prowess, coupled with extensive expertise in customer/stakeholder relationship management
  • Conducting insightful initial interviews with potential clients to discuss and align with their financial goals.
  • Skillfully preparing and interpreting financial document summaries, investment performance reports, and income projections to guide clients effectively.
  • Enhancing the growth potential of customers' businesses by delivering tangible benefits.
  • Thoroughly analyzing and presenting various home loan options to clients, guiding them toward informed decisions.
  • Skillfully negotiating with banks and credit lenders to secure the most suitable loan solutions for clients.
  • Successfully completed Level 5 Residential Lending Strand & Core Strand.Proactively marketing services and cultivating relationships with real estate companies and lending institutions.
  • Serving as a liaison between lenders and borrowers, facilitating mortgage loans to meet clients' needs.
  • Ensuring strict compliance with banking and financial legislation.
  • Empowering clients with a comprehensive understanding of their financial options.
  • Demonstrates a positive ability to engage in constructive collaboration and work harmoniously with colleagues.
  • Actively representing the company at seminars, training sessions, and networking events to strengthen market presence.
  • Successfully sourced new clients through strategic networking and referrals, contributing to business growth
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Banker

Bank of New Zealand
05.2018 - 02.2021
  • Showcasing expertise in navigating complex lending applications.
  • Proven ability to ensure clear communication for a comprehensive understanding of issues, with exceptional skills in conveying sensitive and intricate information to both clients and colleagues.
  • Experienced in providing top-notch coaching and mentoring, contributing to team productivity while overseeing junior staff members.
  • Possess over 7 years of experience in identifying customer needs, delivering tailored solutions, and fostering positive customer relationships.
  • Proficient in conducting various lending transactions, including labor-only, open and close bridging, parent-assisted loans, LEP, HUC, application for Aloc, brokerage deals, and assessing self-employed income through financials. Additionally, well-versed in handling loans for LTC, Trusts, and working guarantees as needed.
  • Adept at recommending the most suitable products and services to home loan banking clients based on their specific needs.
    Educated clients on the diverse range of home loans available, providing guidance to help them make informed decisions tailored to their unique requirements

Communications Consultant

Spark
08.2016 - 05.2018
  • Selling products and services using solid arguments to prospective customers
  • Performing cost-benefit analyses of existing and potential customers
  • Maintaining positive business relationships to ensure future sales
  • Improved client relationships through proactive and responsive communication
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed-upon sales targets and outcomes within schedule

Retail Manager

The Carvery
10.2015 - 09.2016
  • Proactively devise and execute the comprehensive store strategy, ensuring alignment with overarching business goals.
  • Expertly manage all aspects of business costs, maintaining a keen focus on financial efficiency. Uphold and champion excellent customer service while strictly adhering to established policies and standards.
  • Contribute to a positive workplace culture by training and evaluating store employees and fostering a healthy and enjoyable working environment.
  • Cultivate strong relationships with key suppliers and vendors, fostering collaborative partnerships that contribute to the store's success. Determine and set fundamental store Key Performance Indicators (KPIs), meticulously tracking and reporting on their performance.
  • Demonstrated success in developing and implementing effective strategies aimed at increasing sales and enhancing customer service. Utilized analytical skills to study sales data, identify trends, and provide insightful recommendations to the owner.
  • Proactively planned and executed promotional events to drive customer engagement and boost overall store performance.

Various Management Roles at Domino's Pizza

Domino's
04.2012 - 09.2015
  • Proactively develop comprehensive business plans, ensuring meticulous monitoring of sales activities while steadfastly adhering to company procedures.
  • Evaluate existing operations and formulate strategic initiatives for optimal outcomes.
  • Provide valuable training to store managers, equipping them with effective sales and supervisory techniques. Regularly communicate and reinforce sales targets, fostering a goal-oriented environment.
  • Vigilantly monitor sales performance across all stores, ensuring the consistent achievement of quotas. Detect, investigate, and address any discrepancies in sales, demonstrating a keen commitment to maintaining excellence.
  • Establish and implement high-performance standards across the entire store network, promoting a culture of excellence.
  • Diligently enforce company protocols, guaranteeing that employees adhere to established guidelines. Willing to travel to stores as needed, performing duties on-site to ensure operational effectiveness. Maintain open communication with managers, providing regular updates on progress and addressing any challenges promptly.
  • Successfully led and managed a team of 35 retail professionals across two high-volume pizza stores. Monitor sales activities to guarantee customers receive top-notch service. Facilitate the onboarding of new sales associates, imparting company policies and procedures. Develop and execute effective sales strategies, contributing to substantial revenue growth.

Education

Business Management - Business Management, Business Computing, Business

SBG New Zealand School of Business & Government
Christchurch, New Zealand
02.2013

Skills

  • RELATIONSHIP MANAGEMENT
  • MICROSOFT OFFICE
  • PORTFOLIO MANAGEMENT
  • TIME MANAGEMENT
  • ANALYTICAL THINKING
  • CUSTOMER SERVICE
  • SELF MOTIVATION
  • LENDING
  • CUSTOMER ORIENTED
  • Multilingual

Websites

Certification

2020, New Zealand certificate in Financial services level 5 in Residential Property Lending, NZQF (openpolitecnic), Recognise appropriate products/services, financial institutions, systems, markets and economic factors that influence financial advice. Evaluate the suitability of common products/services to meet client needs. Describe financial markets and systems, including the specific roles of key market participants. Analyse how key factors in the economic environment impact participants in the financial services sector. Interpret relevant provisions in the regulatory framework to consider when providing financial advice. Apply legal obligations in a financial advice situation. Apply good conduct, ethical, and professional obligations in a financial advice situation. Outline the six-step advice process

Hobbies and Interests

  • Exploring distant lands
  • Getting lost in a good book
  • Capturing moments
  • Feeling the music
  • Cricket
  • Horse Riding
  • Social Media

Timeline

Financial Adviser

mortgagesonline.co.nz
02.2020 - Current

Banker

Bank of New Zealand
05.2018 - 02.2021

Communications Consultant

Spark
08.2016 - 05.2018

Retail Manager

The Carvery
10.2015 - 09.2016

Various Management Roles at Domino's Pizza

Domino's
04.2012 - 09.2015

Business Management - Business Management, Business Computing, Business

SBG New Zealand School of Business & Government

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Dev Sandhu