Summary
Overview
Work History
Skills
SOFTWARE SKILLS
PERSONAL SUMMARY
Timeline
Generic

Devi Munro

5 Jonathan Place, Sunnynook,Auckland

Summary

Detail-driven and highly organized invoicing specialist with nine years of experience in managing and processing invoices, ensuring accurate billing, and maintaining exceptional client relationships. Skilled in data analysis, administering financial documentation, and identifying discrepancies to ensure timely payments and adherence to financial regulations. Adept at streamlining invoicing processes, improving accuracy, and supporting cross-functional teams. Proven ability to meet tight deadlines, optimise workflows and deliver exceptional service in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Administration Manager

Shape Energy Ltd
Rosedale, Auckland
01.2025 - Current
  • A newly created role within a recently restructured company. I was selected to oversee the Service, Project, and Procurement Administration team, ensuring smooth administrative operations and best deliverables. It encompassed a higher-level execution of the combined tasks undertaken throughout my work history as outlined in my experiences below, with an added managerial aspect.

Senior Business Support Executive

Shape Energy Ltd
Rosedale, Auckland
05.2024 - 12.2024
  • Managed the UPS and generator service and maintenance contracts throughout the business, which included writing and submitting proposals.
  • Maintained the integrity of the stock system by ensuring all stock is allocated correctly against each job, and all purchase orders are raised correctly.
  • Reconciliation of costs on jobs and invoicing of larger project works for the company monthly.
  • Liaise with the service and finance teams on service invoices to be raised, and outstanding debt.
  • Supporting the General Manager in the delivery of the sales and business development strategy plan for key accounts.
  • Relationship management with key internal and external stakeholders.
  • Manage the day to day running of the office.
  • Positioned to be the "one source of truth" contact for Shape Energy's key accounts.

Senior Group Finance Administrator

Shape Energy Ltd
Rosedale, Auckland
04.2023 - 04.2024
  • Processing Accounts Payable - reviewed, verified, and entered invoices in the accounts system. Ensured timely payment to vendors.
  • Reconciliation – Regularly reconciling accounts payable and receivable records to ensure accuracy. Resolve any discrepancies.
  • Month-End Close – Assisting with month-end closing processes by ensuring all transactions are accurately recorded.
  • Cross-Department Collaboration – Coordinating with other departments (e.g., Sales, Finance) to resolve billing or payment issues.
  • Accounts Receivable - Assist with invoice submission when required by management.
  • Ensured the timely collection of any outstanding customer payments.
  • Reconciliation of credit card expenses for management and technicians, which included allocating costs on jobs correctly.
  • Statement submission and reconciliation.
  • Administrative duties for vehicle fleet management: RUC, REGO renewals, and service bookings.
  • Be the first point of call for customer and supplier accounts queries.

Service Administrator

Shape Energy Ltd (prev. known as IT Power Services Ltd)
Rosedale, Auckland
06.2016 - 03.2023
  • Day-to-day scheduling and coordination of UPS, Cooling, and Generator service and project works with in-house technicians, external contractors, and customers across New Zealand.
  • Job creation, progress management, and finalisation.
  • Review and reconciliation of costs in each job to ensure profitability.
  • Daily and weekly invoicing of works: 150+ invoices per month.
  • Liaise with customers for service report feedback, invoice queries or credits.
  • Processing of part and hardware orders with customers.
  • In-house stock procurement and management.
  • Oversee inbound and outbound warehouse operations.
  • Quoting customers for hardware and service work.
  • Provide administrative support to wider team.

Skills

  • Attention to detail
  • Trained in high-volume, accurate data processing
  • Problem solver with high standards
  • Financial Acumen
  • Team motivator and supporter
  • Customer Service Management
  • Excellent communication skills
  • Self-motivated with initiative
  • Quick, adept learner

SOFTWARE SKILLS

  • Microsoft 365 (Outlook, Excel, Word)
  • simPRO - Job Management Software (nine years of experience)
  • Xero - Accounting Software (three years of experience)
  • Sharepoint
  • Teams

PERSONAL SUMMARY

I am a keen traveller with an adventurous spirit. I enjoy spending time with my family, tending to my garden and channeling my creative flair.

Timeline

Administration Manager

Shape Energy Ltd
01.2025 - Current

Senior Business Support Executive

Shape Energy Ltd
05.2024 - 12.2024

Senior Group Finance Administrator

Shape Energy Ltd
04.2023 - 04.2024

Service Administrator

Shape Energy Ltd (prev. known as IT Power Services Ltd)
06.2016 - 03.2023

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Devi Munro