Devika Chamari Jayasinghe
Trentham, Upper Hutt,WGN
Summary
I am a qualified Business Management professional with a sound knowledge and work experience in the in the Business Administration sector and government and non-government organisations in both New Zealand and Sri Lanka. My qualifications and experience in the areas of Business, Administration, Operational and Office support and team coordination enables me to serve organisations and the team members with good public relation skills and with timely delivery of my service. I am also experienced in handling my work responsibly while meeting organisational goals and a good team player with demonstrated ability to interact effectively with peers and superiors and experienced at effectively managing a team.
Professional administrator with consistent history of enhancing organizational efficiency and driving impactful results. Strong skills in team collaboration, strategic planning, and operational management. Known for adaptability, reliability, and solutions-focused approach in dynamic environments. Proficient in overseeing administrative functions, streamlining processes, and implementing effective policies.
Experienced with coordinating and optimizing administrative functions to support business operations. Utilizes effective communication and organizational skills to enhance workflow and productivity. Knowledge of implementing process improvements and managing cross-functional teams.
Diligent Professional with proven track record in overseeing administrative operations and enhancing office efficiency. Successfully managed high-profile assignments and streamlined workflows to support organizational goals. Demonstrated expertise in team leadership and process improvement.
Overview
18
18
years of professional experience
Work History
Senior Administrator / PA - Data and Digital
Health New Zealand Te Whatu Ora - Capital and Coast, Hutt Valley, Wairarapa
04.2022 - Current
- Coordination of Meetings, setting up appointments, meeting invitations and meeting minutes
- Supporting the Chief Digital Officer and the ICT Senior Leadership team in the Directorate
- Supporting National, Regional Managers of Data and Digital
- Provide reception, administrative support, and team coordination support to the staff on the Data and Digital Directorates
- Being the first point of contact for the Directorate
- Travel and accommodation arrangements for Senior Managers and staff through Health New Zealand travel processes
- General office administration, maintenance of office supplies and premises maintenance
- Administration and Finance Support to the Directorate and the support to past Chief Digital Officer in day-to-day functions
- Checking, ordering, and maintaining stationary supplies required by the department for day-to-day operations
- Event and Workshop organising for the Directorate
- Maintaining health and safety processes of the Directorate
- Internal and external correspondence and coordination for ICT Department/ Directorate
- Providing HR support to the staff on boarding / off-boarding to and from the Directorate
- Invoicing, Raising Requisitions for Purchase Orders, Receipting and payment reconciliation
- Vendor coordination, vendor registration, follow up on service agreements with internal teams
- Raising Software Maintenance and support services agreement Purchase order for Data and Digital Directorate
- Updating actual expenses against budgeted for ICT Support Services
- Coordination with management accountant teams, commercial teams on budget availability, and vendor contract validity etc
Ward Administrator – Heart and Lung Unit
Health New Zealand Te Whatu Ora - Capital and Coast, Hutt Valley, Wairarapa
04.2020 - 04.2022
- Communicate effectively internally as well as with other DHBs and patients and patient’s families and other members of the public
- Receive phone calls and forwarding the calls to the relevant persons or sections within the ward
- Handing Data capture and validation process in the DHB Patient Management System (PMS) and ensure admissions, transfers and discharges are entered in the PMS in real time
- Preparation of documents, folders for new patients’ admissions
- Arranging documents for patient transfers to other DHBs
- Requesting, maintaining and managing medical records of patients in the clinical area in an effective and organised manner
- Ensure the Discharge procedures is carried out smoothly
- Collate the patient notes after the discharge and file and forward to Coding department within the specified time limit
- Coordinate with internal departments such as Ward follow-up & CMU booking team (on outpatient appointment booking), Medical records, Coding, Purchasing, inward goods and external parties such as other DHBs, suppliers, Pharmacies, GPs etc
- Assist in the smooth flow of ward functionality regarding patient administration
- Admin and Finance Support to the Charge Nurse Manager
Front Office Administrator
Blue Origin Hotels Group Limited
05.2019 - 04.2020
- Front Office management, general Administration, office coordination and team coordination
- Reservations Management for the hotel using Opera reservations system (arrivals, departures, in-house reservations)
- Maintenance of cleanliness of the hotel and managing and supervising housekeeping staff
- Client coordination and supplier coordination and maintenance of agreements and payments for support services for laundry services and cleaning supplies
- Initiate action for security measures
- Staff recruitment functions (advertising, shortlisting, interview scheduling, etc)
- Staff attendance and Payroll
- Preparation of quotes and invoices using accounting software (Xero system)
- Client coordination and supplier coordination
- Analysing market rates and revise room rates
- Review client feedback and initiate processes for improvement
Sales Assistant
Moshims Discount Store
09.2018 - 05.2019
- Serving customers and handling day to day sales activities in the retail Store
- Point of Sale Operations
- Daily cash handling and till balancing end of the day
- Refilling shelves and stock taking and maintaining stock levels
- Preparing Purchase orders to order items through suppliers
- Maintain Service Records
Sales, Marketing & Office Manager
Computer Express 24 Care Limited
05.2017 - 09.2018
- Company Overview: Computer Express 24 Care Limited is a company which provides ICT support services and products to corporate and domestic clients
- Coordination with internal team
- Coordination with external parties such as clients, vendors, suppliers
- Maintenance of agreements with vendors and suppliers
- Market research, price comparison and price fixing
- Receive client requests for ICT support products, services
- First point of contact to clients
- Identify customer requirements and assign jobs to technical team
- Providing estimates and receiving customer approval to proceed with the Job
- Invoicing and receive customer payments
- Maintain a good supplier base to ensure the adequate ICT product supplies are available as per requirements
- Process supplier payments
- Maintain Service Records
- Quality checks and maintaining and service standards
- General Administration, Office Coordination, and team management
- Develop Sales and marketing plan and carry out the sales and marketing activities to the target Clients
- Develop and implementing relevant policies for the smooth functioning of the business Eg: - purchasing policy
- Computer Express 24 Care Limited is a company which provides ICT support services and products to corporate and domestic clients
Administration Manager
Galle Face Hotel 1994 (Pvt.) Ltd
09.2013 - 03.2015
- Office coordination and liaising with customers, suppliers
- Managing internal and external correspondence
- Conducting general administration and maintenance of Office (including maintenance of office supplies, stationery supplies etc.)
- Overseeing cleaning & security staff
- Maintaining staff leave and attendance records
- Processing staff statutory payments and submitting of monthly remittances to Labour department and Central bank
- Interview scheduling
- Conducting inventory management, Maintaining Petty Cash registries
- Maintaining records (manual filing and electronic records)
Project Associate
United Nations Office for Project Services (UNOPS)
12.2006 - 12.2012
- Client coordination and correspondence with overseas and local clients for UN Projects
- Supplier coordination and managing contracts for outsources services, Cleaning, security
- Conducting general administrative tasks (Office space arrangements/overseeing cleaning and security services)
- HR functions such as scheduling interviews, shortlisting candidates, staff contracts, orientation, performance appraisals, in-out clearance, Staff Leave & attendance
- Coordinating and liaising with internal departments such as IT, Finance, Logistics and Site Offices
- Conducting finance and procurement functions (using ATLAS system)
- Maintaining records and managing MIS database for project activity tracking
- Preparing periodic operational budgets for project work
- Making travel arrangements for United Nations staff missions
- Maintain Transportation & Vehicle Management
- Conducting finance and procurement functions (using ATLAS system)
Education
Post Graduate Diploma - International Studies
IPU New Zealand Tertiary College
New ZealandDiploma - Human Resource Management
London Business School
Professional Gradate Diploma - ICT
British Computer Society (BCS)
Diploma - Computer Studies
IDM Institute
Skills
- Office 365
- FPIM
- Xero Accounting System
- OPERA Reservation Management System
- Patient Administration Systems (PAS)
- Windows operating systems
- MAC O/S
- Microsoft Office Software
- Oracle System
- FPIM iprocurement system
Computing Skills
- Office 365
- FPIM
- Xero Accounting System
- OPERA Reservation Management System
- Patient Administration Systems (PAS)
- Windows operating systems
- MAC O/S
- Microsoft Office Software
- Oracle System
- FPIM iprocurement system
Hobbies and Interests
- Travelling
- Site seeing
- Reading books and Biographic novels
Languages
English
Full Professional
Timeline
Senior Administrator / PA - Data and Digital
Health New Zealand Te Whatu Ora - Capital and Coast, Hutt Valley, Wairarapa
04.2022 - Current
Ward Administrator – Heart and Lung Unit
Health New Zealand Te Whatu Ora - Capital and Coast, Hutt Valley, Wairarapa
04.2020 - 04.2022
Front Office Administrator
Blue Origin Hotels Group Limited
05.2019 - 04.2020
Sales Assistant
Moshims Discount Store
09.2018 - 05.2019
Sales, Marketing & Office Manager
Computer Express 24 Care Limited
05.2017 - 09.2018
Administration Manager
Galle Face Hotel 1994 (Pvt.) Ltd
09.2013 - 03.2015
Project Associate
United Nations Office for Project Services (UNOPS)
12.2006 - 12.2012
Diploma - Human Resource Management
London Business School
Professional Gradate Diploma - ICT
British Computer Society (BCS)
Diploma - Computer Studies
IDM Institute
Post Graduate Diploma - International Studies
IPU New Zealand Tertiary College
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