DEVON BROADWAY
Gisborne,GIS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a sales Rep position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Parts Interpreter
Total Parts And Service
05.2021 - 04.2024
- Created an overall knowledge of commercial and domestic vehicles
- Organized stock orders and special contract pricing
- Organized/maintained paper trails and invoices
- Outsourced parts through various vendors and suppliers
- Organized all workshop parts inquiries and stock
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced workshop environment.
- Developed and maintained courteous and effective working relationships with clients.
Retail Parts Specialist
Supercheap Auto
02.2016 - 05.2021
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Enhanced store sales performance with effective upselling techniques and personalized product recommendations.
- Assisted in training new employees on company policies, procedures, and best practices for optimal customer service.
- Resolved customer inquiries and issues promptly, demonstrating professionalism and empathy at all times.
- Supported store operations by accurately processing transactions, managing returns, and updating inventory records as needed.
- Conducted thorough research on specific parts requests to ensure accuracy and timeliness of order fulfillment.
- Maintained current knowledge of industry trends, products, and technologies to better serve customers'' needs.
- Developed comprehensive knowledge of various automotive systems which led to more efficient and accurate product recommendations.
- Built strong relationships with customers, ensuring repeat business and fostering brand loyalty.
- Ordered parts from various distributors to fulfill demands.
- Maintained strict adherence to safety protocols when handling hazardous materials or performing tasks related to equipment maintenance.
- Increased customer satisfaction by providing exceptional service and accurate product information.
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Decision-Making
- Verbal Communication
Timeline
Parts Interpreter
Total Parts And Service
05.2021 - 04.2024
Retail Parts Specialist
Supercheap Auto
02.2016 - 05.2021
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