Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Devon Pikimaui

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Strong Motivation to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Smith Sport Shoes Rotorua
03.2023 - Current
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas. Organized displays to attract customers and promote sales.
  • Demonstrated knowledge of store products and services. Promoted special offers and discounts to encourage additional purchases.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management. Checking inventory levels throughout the day and restocking items as needed.
  • Completed transactions in an efficient manner while providing excellent customer service. Operated cash registers, processed transactions, including sales, returns, and exchanges. Opened and closed cash registers by counting money, and balancing drawers.
  • Participated in team meetings and training sessions. Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Enhanced customer satisfaction and retention through personalized recommendations. Demonstrated product features to customers.
  • Provided excellent customer service, answering queries promptly. Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Handled customer complaints in a professional manner.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business. I took on customer feedback to help improve the customer experience.

Retail Sales Associate

Not Just $2 Shop Rotorua
12.2014 - 03.2023
  • I greeted customers upon entering the store and provided assistance to customers by asking open-ended questions to understand their needs. Helped customers by answering questions and locating merchandise.
  • Completed transactions in an efficient manner while providing excellent customer service. Performing cashier duties, processing payments, and issuing receipts. Including returns and exchanges. Opened and closed cash registers by counting money, balancing drawers.
  • Handled customer complaints in a professional manner. Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Organized displays to attract customers and promote sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assisted in the preparation and execution of physical inventory counts. Reporting discrepancies and ordering stock replenishments as needed.
  • Processed and organized shipments, calculated pricing, applied discounts, created price tags, and restocked merchandise on the sales floor promptly.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.

Education

High School Diploma -

Western Heights High School
Rotorua
11-2015

Skills

  • Customer service
  • Point-of-sale operation
  • Inventory management
  • Cash handling
  • Visual merchandising
  • Conflict resolution
  • Security awareness
  • Relationship building
  • Time management
  • Problem solving
  • Efficient at acquiring new skills
  • Team player
  • Calm Demeanour
  • Strong commitment to tasks
  • Store opening and closing
  • Friendly and outgoing
  • Phone etiquette

References

References available upon request.

Timeline

Retail Sales Associate

Smith Sport Shoes Rotorua
03.2023 - Current

Retail Sales Associate

Not Just $2 Shop Rotorua
12.2014 - 03.2023

High School Diploma -

Western Heights High School

Similar Profiles

CREATE PROFILE
Devon Pikimaui