DEVONTAY RIKATI TEMA

Proven leader and effective communicator, adept in baggage handling and fostering team environments. At MENZIES AVIATION, enhanced operational efficiency and customer satisfaction, supporting over 25 daily flights. Skilled in hazardous materials handling and bilingual, consistently achieving results under pressure.

• Promoted after just 5 months of hire date due to outstanding job performance.
• Supervised team of 54 staff members.
• Mentored new ramp agents on company processes and procedures.
• Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
• Considered by different aircrafts to be among the top employees for marshalling aircraft.
• Identified a significant equipment malfunction before it resulted in a major flight delay or in-flight issue and suggested a resolution that mitigated any risks.

I am hard worker who is also a fast learner, who takes his work above and beyond for my company and what I do. How this looks physically, jumping from flight to flight, to working on my RDO's to ensure that flights run smoothly and on time.