Dewanmini Wanasinghe
Auckland,AUK
Summary
Results-oriented professional with over 8+ years of experience in driving business improvement through strategic analysis, process optimization, and technology solutions. Adept at collaborating with cross-functional teams to identify opportunities, streamline operations, and enhance overall performance. Proven track record of successfully managing the full project lifecycle, from initial requirements gathering to implementation and post-implementation support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Tourism Holdings Limited Rentals NZ
08.2022 - Current
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis
- Improved team efficiency by implementing Agile and Scrum methodologies for project management
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members
- Enhanced stakeholder engagement through effective communication
- Improved project efficiency by analyzing business processes and identifying areas for improvement
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction
- Optimized resource allocation by conducting capacity planning exercises based on historical data and forecasts
Team Lead/ Consultant
Millennium Information Technologies ESP Pvt Ltd
09.2020 - 08.2022
- Led the Customer Experience team while overlooking project deliverables and overall team performance
- Design Customer Experience enhancement road maps/ solution architecture for existing & potential customers
- Partner and vendor management
- Evaluated vendor proposals for technology solutions, ensuring alignment with organizational needs and budget constraints
- Direct interaction with the customer and the top management
- Help individual team member career growth
Senior Business Analyst
Millennium Information Technologies ESP Pvt Ltd
04.2019 - 08.2020
- Planning of business analysis activities and the processes of managing software requirements throughout the life cycle of the software development project
- Requirement elicitation through brainstorming, focus groups and document analysis
- Requirement modeling and preparation of technical documentation
- Effectively managing clients and their expectations on the software solution
- Managing the agreed scope, requests for changes, improvements, and the technical feasibility
- Specialized in cloud application implementations
- Conducted end-user training and User Acceptance testing (UAT)
- Documentation: technical proposal, business requirement specification, scope of work, system integration documentation, and UAT
Business Analyst
Millennium Information Technologies ESP Pvt Ltd
07.2017 - 03.2019
Associate Business Analyst
Millennium Information Technologies ESP Pvt Ltd
07.2016 - 06.2017
Business Analyst, Trainee
Millennium Information Technologies ESP Pvt Ltd
08.2015 - 06.2016
Education
MBA - Management
University of Sri Jayewardenepura
Sri Lanka01.2021
Bachelor of Science - IT
General Sir John Kotelawela Defence University
Ratmalana, Sri Lanka01.2016
Skills
- Leadership & Team Management
- Communication
- Business Process Mapping
- Requirements Analysis
- User Acceptance Testing
- Test case scenarios/ BDD
- Process Improvement
- Project Management
- Interpersonal Skills
- Time Management
- Documentations
- CRM Systems
Certification
- Online Agile Coach training conducted by SoftEd (2023)
- Online Senior Business Analyst training conducted by SoftEd (2022)
- Certified in Salesforce Sales Cloud Consultant (2022)
- Certified in Salesforce Administrator (2021)
- Certified Oracle Sales Cloud 2017 Presales/ Implementation Specialist
References
- Will be provided on request
Timeline
Senior Business Analyst
Tourism Holdings Limited Rentals NZ
08.2022 - Current
Team Lead/ Consultant
Millennium Information Technologies ESP Pvt Ltd
09.2020 - 08.2022
Senior Business Analyst
Millennium Information Technologies ESP Pvt Ltd
04.2019 - 08.2020
Business Analyst
Millennium Information Technologies ESP Pvt Ltd
07.2017 - 03.2019
Associate Business Analyst
Millennium Information Technologies ESP Pvt Ltd
07.2016 - 06.2017
Business Analyst, Trainee
Millennium Information Technologies ESP Pvt Ltd
08.2015 - 06.2016
MBA - Management
University of Sri Jayewardenepura
Bachelor of Science - IT
General Sir John Kotelawela Defence University
- Online Agile Coach training conducted by SoftEd (2023)
- Online Senior Business Analyst training conducted by SoftEd (2022)
- Certified in Salesforce Sales Cloud Consultant (2022)
- Certified in Salesforce Administrator (2021)
- Certified Oracle Sales Cloud 2017 Presales/ Implementation Specialist
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