Enhanced customer satisfaction by providing efficient and friendly service.
Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
Created cappuccinos, iced coffees, teas and lattes for customers.
Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
Project Coordinator
Centre for Sustainable Development Studies at Asian Vision Institute
05.2022 - 04.2023
Provided administrative support, conducted research, published Perspective, Policy Brief, Commentary, and produced project proposal.
Liaised between Centres to facilitate communication and keep appropriate parties updated on project developments.
Program Assistant
People in Need Organization
09.2018 - 09.2019
Engaged closely with local community people and leaders to organize the training and workshop on Disaster Preparedness and Early Warning System.
Worked in tandem with educational institutions to develop a campaign aimed at educating students about disaster early warning system.
Biological Monitoring Officer
Wildlife Conservation Society
03.2018 - 06.2018
Conducted bird survey and collected data on Bengal Florican, a critically endangered bird species, in 5 provinces surrounding Tonle Sap River Cambodia.
Research Assistant
Panthera Organization
12.2017 - 03.2018
Worked with local rangers to Install more than 500 camera traps to check and monitor the population of leopards in Sre Pok and Phnom Prich wildlife sanctuary in Mondulkiri Province, Cambodia.
Education
MASTER OF DISASTER RISK AND RESILIENCE -
University of Canterbury
01.2021
BACHELOR OF SCIENCE - ENVIRONMENTAL SCIENCE
Pannasastra University of Cambodia
01.2018
CERTIFICATE OF "SPATIAL PLANNING LAB 3: PUTTING PEOPLE IN THE HEART OF SPATIAL PLANNING" -
People in Need Organization
06.2016
Skills
Customer Service
Microsoft Word
Microsoft Excel
Outlook
Cash handling expertise
Problem-Solving
Flexible and Adaptable
Attention to Detail
Customer Service
Technical Support
Accomplishments
New Zealand Scholarships Awardee, 2019
Full Ride Scholarships Awardee at Institute of Foreign Languages (IFL), 2012
Partial Scholarships Awardee at Pannasastra University of Cambodia, 2012
Timeline
Cafe Front of House Trainee/All-rounder
The Crafted Coffee Company
12.2024 - Current
Project Coordinator
Centre for Sustainable Development Studies at Asian Vision Institute
05.2022 - 04.2023
Program Assistant
People in Need Organization
09.2018 - 09.2019
Biological Monitoring Officer
Wildlife Conservation Society
03.2018 - 06.2018
Research Assistant
Panthera Organization
12.2017 - 03.2018
BACHELOR OF SCIENCE - ENVIRONMENTAL SCIENCE
Pannasastra University of Cambodia
CERTIFICATE OF "SPATIAL PLANNING LAB 3: PUTTING PEOPLE IN THE HEART OF SPATIAL PLANNING" -