RAJ POPAT
Porbandar
Summary
Results-driven Grocery Manager known for exceptional productivity and efficiency in managing store operations. Specialize in inventory management, customer service excellence, and team leadership to ensure smooth store functioning. Excel in communication, problem-solving, and adaptability, leveraging these skills to meet and exceed business goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grocery Supervisor
SHREENATHJI SUPER STORE
New Kumbharvada, PORBANDAR
02.2021 - Current
- Assisted customers with product selection when needed or requested.
- Ensured compliance with all health, safety, and sanitation regulations.
- Resolved customer complaints in a courteous and professional manner.
- Created strategies to increase customer loyalty through promotional campaigns.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Organized promotional displays to maximize sales opportunities.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Prepared reports regarding sales figures, expenses, inventory levels.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Sales Manager
LABH HONDA
, PORBANDAR
12.2019 - 01.2021
- Created and presented monthly reports to management on sales performance.
- Collaborated with marketing team to create promotional materials for target customers.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Education
Bachelor of Arts -
Bhakta Kavi Narsinh Mehta University
Junagadh, Gujarat06-2020
Skills
- Product Merchandising
- Customer service and assistance
- Workflow Planning
- Price Structuring
- Ordering of products
- Store maintenance
- Complaint Handling
- Interpersonal and written communication
- Product display oversight
- Task Delegation
Certification
REGISTRATION CERTIFICATE GOVERMENT OF GUJARAT
Food Safety and standards Authority Of India
Registration Certificate under FSS Act, 2006
Registration Number 20722018000073
Timeline
Grocery Supervisor
SHREENATHJI SUPER STORE
02.2021 - Current
Sales Manager
LABH HONDA
12.2019 - 01.2021
Bachelor of Arts -
Bhakta Kavi Narsinh Mehta University
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