Dhruva Chakrabarty
Auckland,Greenlane
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
2
2
years of professional experience
Work History
Store Manager
The Athletes Foot
11.2021 - Current
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Assisted in recruiting, hiring and training of team members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelors - Sport And Recreation Majoring in Management
Auckland University of Technology
Auckland, NZ07.2021
Skills
- Sales Strategies
- Employee Training
- Employee Relations
- Effective leader
- Records Organization and Management
- Team Leadership
Accomplishments
- Experienced in managing three stores across Auckland, achieving monthly target and sales, and delivering customer satisfaction.
- Managed a store that exceeded company expectations in every category during the second quarter.
- Received best sales performance for 2022-2023.
- Broke the store all time record for Day, Week and Monthly sales during the third quarter.
- Supervised team of 8 staff members.
- Promoted to Store Manager from Assistant store Manager in only 7 months.
Timeline
Store Manager
The Athletes Foot
11.2021 - Current
Bachelors - Sport And Recreation Majoring in Management
Auckland University of Technology
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