Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dhruvi Shah

Auckland

Summary

Well-qualified healthcare professional with 5+ years of experience. Assisting with mobility using the hoists and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in CPR, Medication administration and post -death care for the patients. Currently Studying Masters of Nursing Science in AUT fulltime to enhance my nursing skills.

Overview

7
7
years of professional experience

Work History

Healthcare Assistant

Geneva Healthcare
09.2022 - Current


  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained a clean and safe environment for patients by adhering to infection control protocols and performing routine sanitation tasks.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various healthcare needs.
  • Collaborated with interdisciplinary teams of healthcare professionals to develop individualized care plans for optimal patient outcomes.
  • Contributed to efficient hospital operations by promptly responding to call lights and addressing patient concerns as needed.

Healthcare Assistant

Four Kauri Family Medical Centre
05.2023 - 09.2023
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Observed patient skin conditions and reported findings to registered nurse and GP.
  • Assisting GP with taking vital signs and documenting blood pressure and temperature for proper tracking.
  • Supported healthcare teams with basic physical assessments and diagnostic procedures such as trained in performing (ECG) for patients , taking throat swabs, nasal swabs for further testing.
  • Collected biological samples such as urine samples for testing and lab work, in alignment with health and safety protocols.
  • Participated in cleaning and maintenance of medical equipment ( autoclaving medical instruments) to assist in department function and regulation compliance.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Preparing rooms and instruments for minor surgeries, patient recalls for vaccines and schedule appointments for tests.
  • Stock-take and ordering of medical consumables for the medical centre.
  • Well aware of MedTech-32 , confident in using MS-OFFICE.

Senior Health Care Assistant

Grace Joel Retirement Village, Ryman Healthcare
02.2018 - 04.2023
  • Ensuring the safety, privacy and comfort of residents at all times.
  • Document the residents care provided according to company's policy.
  • Supporting nursing staff with care of incontinent patients and promotion of continence care.
  • Adhering to patients special diets and providing supplementary drinks under nursing staff supervision.
  • Organizing and maintaining medication closets and first aid supplies.
  • Following and implementing care plans under direction of registered nurse.
  • Caring for palliative patients and preparing deceased for transfer to mortuary.
  • Maintaining patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reducing risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Escorting patients for medical appointments.
  • Checked supply availability and laid out medications for patient rooms.
  • Participate in staff meetings and assist in the orientation of new staff as required.

Customer Service Representative

Fenton Dairy
06.2017 - 10.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism.
  • Delivered prompt service to prioritize customer needs.

Education

Master of Science - Nursing Science

Auckland University of Technology
Auckland, NZ
12.2025

Graduate Certificate -

NZQA
AUCKLAND, NEW ZEALAND
07.2019

GED -

Toi Ohomai Institute of Technology
Mokoia, NZ
11.2017

Bachelor of Pharmacy -

GUJARAT TECHNOLOGICAL UNIVERSITY
AHMEDABAD, GUJARAT, INDIA
06.2016

Skills

  • Teamwork and Collaboration
  • Time and Safety Management
  • Diverse and extensive knowledge of diagnostics
  • Quick decision maker
  • Standing hoist and Full Body hoist experience in RHLOC & HLOC
  • Medication Administration
  • Feeding assistance
  • Patient care
  • Trained in First Aid, Safety and CPR
  • Unit Supply Maintenance
  • Patient Companionship
  • Blood Sugar Monitoring
  • Patient Condition Observation
  • Monitoring vitals, fluids and mobility support
  • Electronic Recordkeeping
  • Biological Specimen Handling
  • Activities of Daily Living (ADL) Support
  • Monitor Vitals
  • Oral Hygiene

Accomplishments

  • Achieved Employee of the Month award [August 2022] for leading the team effectively.

Timeline

Healthcare Assistant

Four Kauri Family Medical Centre
05.2023 - 09.2023

Healthcare Assistant

Geneva Healthcare
09.2022 - Current

Senior Health Care Assistant

Grace Joel Retirement Village, Ryman Healthcare
02.2018 - 04.2023

Customer Service Representative

Fenton Dairy
06.2017 - 10.2017

Master of Science - Nursing Science

Auckland University of Technology

Graduate Certificate -

NZQA

GED -

Toi Ohomai Institute of Technology

Bachelor of Pharmacy -

GUJARAT TECHNOLOGICAL UNIVERSITY

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