Dhruvi Shukla
New North Road Mount Albert ,Auckland
Summary
High Performance, results driven with career history of demonstrating leadership Recognized for team oriented with customer focused approach Able to learn and adapt to changing environment and new challenges Hard working towards achieving goal. Good Marketing Skills ; able to develop friendly relations and interactions with all kind of people Self patience at resolving the solutions of problems. Self esteemed; hardworking and trustworthy for the organisation to be served.
Self-motivated Assembler offers skills in fabrication and welding. Organized team player with great attention to detail. Recognized for assembling top-notch final products and strong troubleshooting abilities.
Overview
12
12
years of professional experience
Work History
Production Assembly Worker
Apex Valves
Avondale
06.2023 - 12.2024
- Permanent contract with the training of operating the machines to make different kinds of valves including tempering valves; combi pack; Rainaids; CP 20FF fastfit; Pump buddy; feed valves; Xtraflow
- Testing and packaging of valves with documentation signed by the Supervisor to meet the QC needs
- Stock check entry / inventory check on weekly basis of the raw materials needed to finish the task of making valves and packaging in the warehouse
Packaging
VIP Packaging
East Tamaki
03.2022 - 10.2022
- Worked flexible 8 hours of shift
- Manufacturing plastics and bottles, medicine bottles
- GMP regulation based bulk production of plastic medicine bottles, lids & performing daily paper documentaries
Production
Argenta Manufacturing Ltd
Manurewa
08.2020 - 05.2021
- Solid Dose Production of Monensin Sodium Tablet Cores for cattle and prelabelling
- Recording all the documentation with SOP during the continuous intraruminal device of kexxtone 32.4 gm of cattle
- Operating the machine for sorting and packaging of Bionic Plus tablets
- Recording the log books on daily basis
Packing Operator
GMP Pharmaceuticals
East Tamaki
04.2019 - 10.2019
- Sorting of Capsules including Fish oil Capsules; tablets involving in bulk packing of tablets and capsules with labelling method
- Paper documentation including the weight of tablets; CoA Report; checking the sustainability; reassuring the batch number; manufacturing as well as expiry date issued by QA to meet product specifications
Back office Operator
Kompel Pharma
Ahmedabad
08.2014 - 09.2017
- Major Responsibilities included working in Production back office handling plants; client Maintaining Relations; Updating and Maintaining files for daily basis
- Productive Relationship bonding with third party manufacturing as well as marketing of own brands (Generic and brand)
Customer Service Representative
Go4Customer Call Centre Services
Ahmedabad
02.2013 - 01.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients
Education
Workplace Communication Skills - Self Management, Quality Management
Edvance Workplace Education
08.2024
B Pharma -
Arihant School of Pharmacy & Bio Research Institute
Adalaj, Gujarat07.2014
NR Secondary High School - Science
Gujarat Secondary & Higher Secondary Board
03.2010
10 Th -
Little Flower High School
Paldi Ahmedabad03.2008
Skills
- Self Management
- Quality management
- Problem Solving
- Conflict management
- Cultural Awareness/differences
- Machine operation
Timeline
Production Assembly Worker
Apex Valves
06.2023 - 12.2024
Packaging
VIP Packaging
03.2022 - 10.2022
Production
Argenta Manufacturing Ltd
08.2020 - 05.2021
Packing Operator
GMP Pharmaceuticals
04.2019 - 10.2019
Back office Operator
Kompel Pharma
08.2014 - 09.2017
Customer Service Representative
Go4Customer Call Centre Services
02.2013 - 01.2014
Workplace Communication Skills - Self Management, Quality Management
Edvance Workplace Education
B Pharma -
Arihant School of Pharmacy & Bio Research Institute
NR Secondary High School - Science
Gujarat Secondary & Higher Secondary Board
10 Th -
Little Flower High School