Summary
Overview
Work History
Education
Skills
Certification
Awards
Reference
Timeline
Generic
Dhruvit Delada

Dhruvit Delada

Wellington ,Porirua

Summary

A professional Security Technitian with proven experience in technical and customer support service; has vast knowledge in application access control system programming, diagnosis, and development; Experience working in both a team environment and an individual capacity, Producing timely results and successful projects.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Security Technician

Datacom Systeam Limited
09.2022 - Current
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Monitored computer virus reports to determine when to update virus protection systems.
  • Developed, tested and implemented security policies, plans and procedures for organizational protection.
  • Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
  • Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Suggested software and hardware modifications to reduce lag time and improve overall speed.
  • Monitored systems in operation and quickly troubleshot errors.

Area Operation Technician

Wilson Parking NZ
Christchurch
12.2021 - 08.2022
  • Troubleshooting, testing, repairing, and servicing tech electrical access control equipment
  • Providing service and customer support during field visits
  • Managing on-site installation, repair, maintenance, and testing
  • Diagnosing errors or technical problems and determining proper solutions
  • Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
  • Provided support for new product development and product trial and converters and end users
  • Resolved problems, improved operations and provided exceptional service
  • Installed cabling, wireless routers and intercom systems for data communications networks.
  • Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
  • Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.

Service Technician

Wilson Technology Solutions
Auckland
07.2017 - 12.2021
  • Installed new access control equipment and explained operation and routine maintenance protocols to customers.
  • Provided software, hardware, and operational support to ensure minimal down time and maximum staff productivity.
  • Installed and maintained computer systems including software and hardware components.
  • Installed and tested network infrastructure equipment including switches, routers, servers and structured cabling systems.
  • Resolved malfunctions and problems via upgrade, modification, repair, and external support assistance.
  • Assisted team members with access control equipment troubleshooting and diagnostics
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Evaluated systems according to predetermined checklist and noted issues

Telecommunication Technician

Chorus NZ
Auckland, AUK
02.2016 - 07.2017
  • Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Responsible for installing maintaining and repairing distribution racks terminals equipment and interconnecting and distribution cables.
  • Strategically planned network installations according to customer orders technical specifications and manuals.
  • Identified and resolved complex telecommunications problems for variety of end users and recommended and implemented corrective hardware solutions to meet established service levels.
  • Maintained adequate inventory of replacement telephone equipment and spare parts for corporate and regional offices such as telephones, cable, and headsets.
  • Documented instances of software and hardware failure, repair, installation, and removal, and other work request
  • Set up networks and computers for business and residential customers.

Education

Graduate Diploma in Computing - Information Technology

Unitech Institute of Technology
10.2015

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Gujarat Technical University
01.2013

Skills

  • CCTV,IT system and networking
  • Operating Test Equipment
  • Technical Support
  • Experience with Intercom system configuration
  • Operating Security Equipment
  • Network Infrastructure Support
  • Wireless Telecommunications
  • Panel Termination
  • Technical System Improvements
  • Crimping and Stripping cables with hand tools and machine tools
  • Software System Development
  • Systems Integration
  • Hardware and Software Installation
  • Employee Computer Support

Certification

  • CME - Certified Maintenance Employee
  • Site safe Certificate
  • First Aid Certificate

Awards

Employee of the month: January 2021- Wilson Parking NZ

Employee of the Year: 2021- Wilson Parking NZ


Reference

Michael Quinn

Fulton Hogan Petone

Mobile:+64272133623

Email:Michael.Quinn@Fultonhogan.com

David Baars

Wilson Parking NZ, Ex-Notional Manager,

Mobile: +61421585136

Email David.baars@skidata.com

Timeline

Senior Security Technician

Datacom Systeam Limited
09.2022 - Current

Area Operation Technician

Wilson Parking NZ
12.2021 - 08.2022

Service Technician

Wilson Technology Solutions
07.2017 - 12.2021

Telecommunication Technician

Chorus NZ
02.2016 - 07.2017

Graduate Diploma in Computing - Information Technology

Unitech Institute of Technology

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Gujarat Technical University

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Dhruvit Delada