Dhruvitkumar Mistry

• Advising customers on suitable parts and accessories based on their needs
• Managing parts inventory and stock control
• Processing orders and coordinating timely deliveries
• Providing high-level of customer service both in-person and over the phone
• Liaising with workshop technicians to ensure accurate parts supply
• Utilizing electronic parts catalogue (EPC) and TUNZ systems for efficient parts management
• Issuing invoice and credit

Promotion

• Ordering and issuing parts for workshop and customers
• Responding email and telephonic inquire
• Attends training by BMW Group
• Perform other duties as required by Parts manager
• Assist with receiving, stocking, and organizing parts.
• Preparing parts for delivery, assisting with paperwork, and maintaining a clean and organized workspace

Promotion

• Receiving and issuing parts
• Packaging and shipping orders
• Inventorying physical cycle counts
• Delivering a parts as required
• Report day to day record to parts manager
• Run a warehouse as required
• Receiving and counting stock orders
• Book a national and international couriers

• Cleaning and detailing service cars
• Part collection from internal branches
• Maintaining part warehouse and workshop

• Removing and inspecting all types of car parts
• Dismantling late model engine, transmission and differential
• Car diagnosis and repairing
• Fitting, balancing and puncture repairing tires
• Maintaining workshop and tools

• Stock and restock linen in all department
• Data entry, issuing internal invoices
• Communicate and solving problem with other department directors regarding linen

• Identifying technical problems
• Analyzing warranty claims and issuing reports
• Handling customer complaints regarding warranty