Dhvani Soni

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Optimized store displays and appearance via strategic merchandising.
• Managed store organization, maintenance, and purchasing functions.
• Completed routine store inventories.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Created employee schedules to align coverage with forecasted demands.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.

same as above

• Maintained high levels of organization in store by directing customers and replenishing merchandise.
• Tracked daily cash handling, reconciled sales and prepared bank deposits.
• Engaged directly with customers to offer assistance and resolve complaints.
• Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.

Maintained tidy and organized store environment to comply with cleanliness standards.

Greeted customers, helped locate merchandise, and suggested suitable options.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

Used POS system to process sales, returns, online orders, and gift card activations.

Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Increased sales and customer satisfaction through personalized servicing.

Answered incoming calls and emails to provide product information, features and benefits.

Managed efficient cash register operations.

Built customer loyalty and retention by delivering excellent shopping experiences.

Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Created inviting environment for customers by maintaining store organization and cleanliness.