Di Hu

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.

• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Led a team of professionals to consistently achieve or exceed performance targets.
• Responsible for the risk management department, participle

the company's risk control meeting.

• Developed comprehensive risk management strategy, mitigating potential obstacles to departmental success.
• Defined clear targets and objectives and communicated to other team members.
• Maintained positive relationship with customers and financial organizations.

• Reviewed invoices for appropriate documentation and validity prior to payment.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.