Dia Mantilla

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage to visit again.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.

As a server before, I used to deliver orders such as dishes to the customers in the restaurant. By being a server I developed a friendly and brightly personality to provide a good service for the customers.

• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.