Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Shoistekh

Diana Shoistekh

Christchurch,Kaiapoi

Summary

As a 19-year-old professional with 4 years of customer service experience, I am eager to transition into the flight attending industry. I have a proven track record of delivering exceptional client support and maintaining high levels of customer satisfaction and loyalty. My experience includes effectively managing multiple tasks, utilizing a strong work ethic, meticulous attention to detail, and a positive, enthusiastic mindset. In the hospitality industry, I have honed my skills and demonstrated a commitment to excellence by enhancing operational processes to improve overall customer experience. I am passionate about providing excellent service to passengers while ensuring their safety and comfort, and I am confident that my background in customer service makes me a valuable asset to any flight attending team.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

Subway Kaiapoi
, Christchurch
02.2022 - Current
  • Kai Koong Chieng, kkchieng@hotmail.com +64 21 315168.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Inspected equipment regularly for proper functioning and sanitation standards.

Beauty Therapist Trainee

National School of Aesthetics
, Christchurch
02.2023 - 06.2024
  • Catherine Wouters, catherine.wouters@nasa.co.nz , +64 3 366 5037
  • Adhered strictly to health and safety regulations at all times whilst carrying out treatments.
  • Greeted customers warmly upon arrival at the salon creating a positive atmosphere.
  • Demonstrated excellent customer service skills when dealing with clients.
  • Maintained a clean, hygienic and professional working attire at all times.

Freezer Worker

Hellers Factory
, Christchurch
10.2021 - 01.2022
  • Reported any issues or damages to management immediately.
  • Collaborated with team members to complete tasks efficiently and effectively.
  • Followed safety procedures when handling hazardous materials in the freezer area.

Kitchen Hand/Server

Kaiapoi Lodge Residential Care Ltd
02.2020 - 11.2021
  • Jonathan Prangnell - +64 021 977976
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Certificate Level 4 - International Flight Attendant

New Zealand School of Tourism
Christchurch, NZ
11-2024

NZ Certificate And Diploma in Beauty Therapy - Beauty Therapy

National School of Aesthetics
134 Antigua Street, Addington, Christchurch 8024
06.2024

High School Diploma -

Kaiapoi High School
Kaiapoi, NZ
06-2022

First Aid Level 2 -

Triple One Care
Christchurch, NZ
10-2024

Full Drivers Licence -

New Zealand Drivers License
Christchurch

Skills

  • Public Speaking
  • Communication
  • Organizational Skills
  • Complaint Resolution
  • Product Knowledge
  • Critical Thinking
  • Customer Service
  • Client Relations
  • Multitasking and Prioritizing
  • Meticulous execution of tasks

Languages

English
Native/ Bilingual
Russian
Native/ Bilingual

Timeline

Beauty Therapist Trainee

National School of Aesthetics
02.2023 - 06.2024

Sandwich Artist

Subway Kaiapoi
02.2022 - Current

Freezer Worker

Hellers Factory
10.2021 - 01.2022

Kitchen Hand/Server

Kaiapoi Lodge Residential Care Ltd
02.2020 - 11.2021

Certificate Level 4 - International Flight Attendant

New Zealand School of Tourism

NZ Certificate And Diploma in Beauty Therapy - Beauty Therapy

National School of Aesthetics

High School Diploma -

Kaiapoi High School

First Aid Level 2 -

Triple One Care

Full Drivers Licence -

New Zealand Drivers License
Diana Shoistekh