Diana Tokalauvere
Northcote, Christchurch,New Zealand
Overview
31
31
years of professional experience
Work History
Support Worker
Ali”s Home Healthcare
22 Foster Street , Addington, Christchurch
03.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Healthcare Assistant
Archer Village
Beckenhelm, Christchurch
03.2017 - 03.2022
- Worked with Archer Rest Homes in Caregiving from 20/03/17
- Employed at Archer Village as a Permanent employee until March, 2022.
- Assisted patients with activities of daily living.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Conducted patient health checks and communicated observations of patients' conditions to medical staff.
- Responded to call lights and completed frequent rounds to meet patients' needs.
- Recorded vital signs, weight and patient information in electronic health records system.
- Greeted patients, answered questions and scheduled appointments.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided basic care to over 10 patients per shift, assisting with bathing, changing linens and preparing meals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Primary School Teacher
Ministry of Education
Fiji
01.1994 - 12.2016
- In Fiji for 23 years
- Taught Classes 1 to 8 or Years 1 to 8 in primary schools in Fiji
- Took up Executive teacher positions and Assistant Head Teacher positions for several years.
- Met with parents to communicate students' progress, achievements and classroom issues.
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
- Maintained safe, clean, and organized classroom environment.
- Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations and work time to meet educational goals.
- Prepared, administered and graded evaluative materials such as examinations and quizzes and created and maintained accurate student records.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Maintained positive and professional classroom environment throughout school year.
- Served as a positive role model for both students and colleagues alike; demonstrated professionalism and dedication towards continuous improvement throughout my career.
Education
NZ Cert. in Health And Wellbeing Health Assistance – Level 3 -
Career Force
10.2020
NZ Cert. In Health and Wellbeing – Level 2 -
Career Force
07.2019
Bachelor of Education Primary - Education
University of The South Pacific
04.2006
Teacher's Certificate -
Lautoka Teachers College
12.1993
Foundation Science Program -
University of The South Pacific
12.1991
Fiji School Leaving Certificate -
Rishikul College
12.1990
Skills
- Good communication skills
- A good listener
- Very cooperative
- Hardworking
- General housekeeping ability
- Grooming and bathing assistance
- Helping with medication
- People skills
- Friendly, positive attitude
- Collecting vital signs
- Patient relations
Timeline
Support Worker
Ali”s Home Healthcare
03.2022 - Current
Healthcare Assistant
Archer Village
03.2017 - 03.2022
Primary School Teacher
Ministry of Education
01.1994 - 12.2016
NZ Cert. in Health And Wellbeing Health Assistance – Level 3 -
Career Force
NZ Cert. In Health and Wellbeing – Level 2 -
Career Force
Bachelor of Education Primary - Education
University of The South Pacific
Teacher's Certificate -
Lautoka Teachers College
Foundation Science Program -
University of The South Pacific
Fiji School Leaving Certificate -
Rishikul College