Summary
Overview
Work History
Education
Timeline
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Dianne Parsonage

Bethlehem,Tauranga

Summary

Pro-active administrator with 6years experience in a not for profit (social profit) organisation caring for Families in the health sector. Strong community ethic with service goals at the forefront. Specialties include food management, volunteer coordination and the development and execution of supporting volunteer programmes.

Overview

6
6
years of professional experience

Work History

Reject Analysis (Seasonal)

Apata
Kati Kati, BOP
03.2023 - 07.2023
  • Analyzing rejects and data base entry.
  • Ability for highly focused and repetitive tasks.
  • Quick decision making.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Stamina, energy and strength for sustained periods of time.

Restaurant Owner

Nama Ltd
Te Aro, Wellington
06.2018 - 12.2021
  • Recruited 25 staff.
  • Co-managing our team to achieve sales goals, increasing turnover approaching 2 million per annum.
  • Onboarded new employees in payroll systems.
  • Managed payroll for employees 25 staff using Xero accounting software.
  • Managed daily cash handling and eftposs payment solutions, FOH systems, accounts receivable, accounts payable, cash handling and banking.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Coded records to maintain organized and accurate records for accounting purposes.
  • Assisted training staff in correct procedures.
  • Ensure regulatory and compliance requirements are met.

Family Support Coordinator

RMHC
Newtown, Wellington
06.2017 - 08.2021
  • Welcome and orientate new families, going through required paperwork and entering information through job related software.
  • Booking of accommodation requests and conference rooms. liasing with social workers, internal and hospital staff.
  • Maintained confidentiality through stringent handling of documentation.
  • Managed a busy public facing reception desk, answering phones, overseeing individual volunteer activities, engaging with families, handling public, service persons, and other community and businesses enquires.
  • Responsibilities for inbox correspondence and related follow through.
  • Maintaining the smooth running of volunteer programs.
  • Assisted resident families with questions and concerns recommending support services when appropriate.
  • Strong empathetic and compassionate personality building trust and rapport with families, remaining calm and compassionate in a variety of critical situations.

Group Volunteer Coordinator

RMHC
Newtown, Wellington
06.2019 - 11.2021
  • Managing group volunteer data base and logistics, participation tracking and data collection for reporting purposes. Proficiency using volunteer management software
  • Qualified group volunteers and determined volunteer service placement
  • Maintained up-to-date group volunteer scheduling
  • Led group volunteer orientation providing safety procedures and programe information
  • Creation of 'experience' activities and documentation
  • Solicited feedback from staff and volunteers to improve existing programs
  • Maintained billing spreadsheets and liaised with finance team

Food Service Coordinator

RMHC
Newtown, Wellington
01.2018 - 11.2021
  • Manage food related inventory, stock rotation and procedure for safe storage, authoring documents and performing frequent checks to maintain consistently high standards.
  • Mitigating problems by overseeing and planning food requirements and ingredients, driving food quality, freshness and integrity through volunteer meal plans.
  • Coordinated maintenance and repair of food service equipment.
  • Priced and ordered food products liaising with suppliers, sponsors and other organizations.
  • Supervised groups of up to 12 volunteers in cooking activities, maintaining a positive and productive atmosphere during high volume time sensitive activities.

Education

Bachelor of Tourism Management (HONS)

Victoria University of Wellington
2006

Timeline

Reject Analysis (Seasonal)

Apata
03.2023 - 07.2023

Group Volunteer Coordinator

RMHC
06.2019 - 11.2021

Restaurant Owner

Nama Ltd
06.2018 - 12.2021

Food Service Coordinator

RMHC
01.2018 - 11.2021

Family Support Coordinator

RMHC
06.2017 - 08.2021

Bachelor of Tourism Management (HONS)

Victoria University of Wellington

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Dianne Parsonage