Dianne Thompson

General weeding and gardening and looking after the areas that are designated.

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Checked store merchandise regularly for proper display and replenishment.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Promoted exceptional customer service by engaging clients on sales floor.
• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Daily banking and cashing tills
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• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
• Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
• Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.