Dianne Wang

• Enhanced product visibility with targeted campaigns through detailed market assessments.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
• Currently on long holiday

I have been a freelance write of the coffee industry in China since 2018,and have my own social media account where people can read my articles.

The contents include industry trend, new product launch, or any observation of the industry from myself.

• Implemented staff training programs for improved service quality and customer satisfaction.
• Managed inventory effectively, reducing waste and optimizing stock levels.
• Organized successful special events that contributed to increased sales figures.
• Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
• Resolved guest complaints with proactive solutions to enhance overall dining experience.
• Mentored staff for greater accountability and ownership in daily operations.

• Identified sales opportunities through customer interactions, maximizing revenue.
• Conducted regular audits for accurate stock levels, reducing excess inventory.
• Analyzed sales data for informed decision-making on product placement.
• Guided team members through challenges with clear communication and support.

• Collaborated on operational support tasks to achieve common goal.
• Assisted in effective execution of Incident Control and Security Events on the airport property