Diego De Silva
Palmerston North,MWT
Summary
As a motivated high school graduate and tertiary student with an interest in mechanics and mechanical engineering. I am confident that my skills would be a valuable asset to any employer. With a proven ability to work well under pressure and as part of a team, I strive to complete tasks thoroughly and with dedication. Moreover, my strong work ethic and diverse experience make me an ideal candidate for any job that requires a hardworking and reliable employee. I'm excited to bring my skills and experience to a new role and contribute to the success of the role and company.
Overview
14
14
years of professional experience
Work History
Event Security Guard
Brownie Security
, Taupo
01.2021 - 01.2024
- I have continued as casual on-call for Brownie Security since 2021
- Maintained high levels of alertness throughout shifts.
- Enforced rules and regulations within the facility as set forth by local authorities or management personnel.
- Intervened to de-escalate situations with verbal or physical techniques.
- Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
- Patrolled crowds during events to preserve order and promote security.
- Provided friendly and professional assistance to employees, visitors and customers.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Stayed in frequent communication with security and event staff to smoothly respond to concerns.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Understood and followed oral and written directions.
- Allowed entry while verifying identity through appropriate documents such as IDs or tickets.
- Checked for symptoms and the health of patrons during COVID.
Volunteer
Ironman, Cycle Challenge and Environmentalist group
, Taupo
05.2010 - 01.2024
- Marshalling support.
- Assisting with food and drink stands.
- End line tracker removal and support.
- Helped with prep, set up, and breakdown of community and public events.
- Supervised youth volunteers while they completed their assigned tasks on site.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Provided guidance and support to fellow volunteers during their shifts.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Collaborated with other volunteers to create a positive work environment.
Circular/Newspaper Deliverer
ReachMedia
, Taupo
05.2012 - 01.2021
- Maintained accurate inventory of newspapers delivered each day and reported discrepancies to supervisor.
- Exercised time management skills to deliver newspapers within pre-established timeframe.
- Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery.
- Sorted or inserted newspaper sections to organize content prior to delivery.
- Newspapers were bagged properly to prevent damage due to inclement weather.
- Preserved condition of newspapers to satisfy customers or store locations.
- Promptly delivered newspapers to 500-1000 assigned locations 2 times per week.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather.
- Ensured that all deliveries were made accurately and efficiently.
- Planned and completed group delivers, working smoothly with others.
Catering Staff Member
Eat Catering
, Taupo
12.2017 - 12.2019
- Casual event work
- Packaged and bagged cooked food and prepared items.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Cleaned area and surfaces, cleaned plates, utensils and trays to sanitize catering space after events.
- Assisted with loading, unloading delivery trucks before, after events as needed.
- Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Refilled condiments, napkins and server workstations.
- Delivered meals to off-site locations according to schedule provided by catering manager.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Set up banquet tables and chairs in accordance with event specifications.
- Check inventory of supplies used during events such as linens, china plates, bowls, glasses, utensils, making sure none went missing or unaccounted for at end of night.
- Served beverages, appetizers, entrees, salads, desserts. to guests during the event as needed.
- Responsible for breaking down banquet tables and chairs after events were completed per instructions from catering manager.
- Organized leftover food into containers for safe disposal per health department regulations.
- Performed general cleaning tasks around the event space including wiping down surfaces and sweeping floors when necessary.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Cleaned dishes used during meal service periods and returned them to their proper storage locations afterwards.
- Maintained knowledge of menu items available so that guests could be informed about what was being served.
- Filled in for absent workers by performing wide variety of food service work.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Maintained schedule of class assignments to meet deadlines.
Cleaner/Kitchen Hand
PAC resources Ltd, Pub n Grub
, Taupo
05.2017 - 08.2019
- Part-time
- Prepared variety of foods according to exact instructions and recipe specifications.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Washed and sanitized dishes, pots, pans and utensils using industrial dishwashers according to manufacturer instructions.
- Distributed food to waiters and waitresses to serve customers.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Transported trash to dumpster, properly disposing of expired food items.
- Organized storage areas to prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Maintained order and cleanliness of work areas to conform with health codes and a neat work station throughout shift hours.
- Inspected kitchen equipment for proper functioning before use.
Commercial/Office Cleaner
Miraka
, Taupo
04.2016 - 02.2017
- Followed safety protocols when using hazardous chemicals for cleaning purposes.
- Washed walls to remove dirt and smudges.
- Followed security rules when disarming alarm systems and leaving.
- Inspected work areas at end of shift for cleanliness standards compliance.
- Gathered and removed trash, placing in appropriate disposal area.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
- Kept business entrances clean, tidy and professional in appearance.
- Vacuumed carpets in all areas of the office.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Reported any maintenance issues to supervisor for repair.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Notified supervisor if additional supplies were needed for upcoming shifts.
- Transported waste materials to designated collection points.
- Followed company uniform, performance and security policies with every job.
- Maintained janitorial closets in an organized manner.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Tauhara College
Taupo, NZ11-2020
C.O.A - Private Security
C4 Group Ltd
305A Neilson Street, Onehunga, Auckland10-2020
Skills
- Event Setup
- Organized and Efficient
- Attention to Detail
- Adaptability and Dependability
- General Security
- Safety and Security Procedures
- Security Screening
- Surveillance
- Patrolling
- Team Coordination
- Security Regulation Enforcement
- Incident Reporting
- Physical Fitness
- Reliability and Thoroughness
- De-Escalation Techniques
- Vigilant and Watchful
- Professional Demeanor
- Punctuality
- First Aid Certified
- Cooperative Attitude
- Swimming
- Microsoft Office
- Interior and Exterior Cleaning
- Sanitation Practices
Member of Rangitikei Ruapehu Cadet Unit
- I was a Cadet Lance Corporal for 2 years
Taupo Pathfinders Youth Group
- I was a Pathfinder for 6 years, age 10 to 16.
Accomplishments
- Participated in triathlons twice a year for four consecutive years and a third triathlon for one of those years.
References
References available upon request.
Timeline
Event Security Guard
Brownie Security
01.2021 - 01.2024
Catering Staff Member
Eat Catering
12.2017 - 12.2019
Cleaner/Kitchen Hand
PAC resources Ltd, Pub n Grub
05.2017 - 08.2019
Commercial/Office Cleaner
Miraka
04.2016 - 02.2017
Circular/Newspaper Deliverer
ReachMedia
05.2012 - 01.2021
Volunteer
Ironman, Cycle Challenge and Environmentalist group
05.2010 - 01.2024
High School Diploma -
Tauhara College
C.O.A - Private Security
C4 Group Ltd
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