Diksha Rani
Auk,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Z Gas Station
03.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Participated in team meeting and training sessions to stay informed about product updates and changes
Care Giver
Te Mana-Birkdale Hospital
06.2021 - 03.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel requirments
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Scheduled daily and weekly care hours for client caseload.
- Identified needs and coordinated plans for travel and out-of-town functions.
High School Teacher
Nav Jyoti Senior Secondary School
04.2019 - 03.2020
- Developed communicative relationships with students and parents to support learning.
- Fostered positive and pleasant classroom culture while maintaining learning development goals.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Distributed and collected classroom materials such as worksheets, quizzes, and tests.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Created study guides, research materials and syllabi for students.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Built variety of formative and summative assessments to measure student progress.
Education
Master of Science - Master in Pharmaceutics
Baddi University of Emerging Sciences & Technology
Baddi, India04.2018
Bachelor of Science - Bachelor in Pharmacy
Baddi University of Emerging Sciences & Technology
Baddi, INDIA04.2016
Skills
- Information Security
- Data Entry
- Appointment Scheduling
- Scheduling
- Paperwork Processing
- Report Generation
- Account Updating
- Documentation
- Retail Materials Management
- Order Fulfillment
- Computer Proficiency
- Team Development
Reference
Dalip Soni( Manager at Z-Gas station)
Mob: 0212070107
E-mail:Dalip.sonis@gmail.com
Navdeep Kaur(Registered Nurse at Te-Mana aged care)
Mob:0223681979
E-mail: Navgrewallzz@gmail.com
Timeline
Customer Service Representative
Z Gas Station
03.2022 - Current
Care Giver
Te Mana-Birkdale Hospital
06.2021 - 03.2022
High School Teacher
Nav Jyoti Senior Secondary School
04.2019 - 03.2020
Master of Science - Master in Pharmaceutics
Baddi University of Emerging Sciences & Technology
Bachelor of Science - Bachelor in Pharmacy
Baddi University of Emerging Sciences & Technology
Similar Profiles
Jaspreet ButterJaspreet Butter
Customer Service Representative at Z gas stationCustomer Service Representative at Z gas station
Amanpreet KaurAmanpreet Kaur
Coffee Specialist at Z Gas StationCoffee Specialist at Z Gas Station
Kuldeep KaurKuldeep Kaur
Assistant Site Leader at Z Gas StationAssistant Site Leader at Z Gas Station
Sanisaite TalivakaolaSanisaite Talivakaola
Customer Service at Z Gas StationCustomer Service at Z Gas Station
Theodore DāvidTheodore Dāvid
Actor at South Pacific PicturesActor at South Pacific Pictures