DIKSHA BHOJANE
Auckland,AUK
Summary
Result-oriented Program Administrator with 1+ year of experience and a strong background in Business Analytics seeking a challenging position in any sector. Eager to continue learning, take on additional responsibilities, and acquire new skills.
Overview
1
1
Certification
Work History
Program Administrator
Early Journeys Quality Childcare
Dublin, Ireland
07.2024 - 09.2024
- Oversaw day-to-day childcare program operations, ensuring smoothness and efficiency.
- Managed scheduling, staffing, and resource allocation while providing administrative support and reporting to the manager.
- Collaborated with staff to establish legal guidelines for safety, health, and well-being. Developed protocols for emergencies, medication administration, and effective time management skills.
- Established a balanced approach to enhance children's holistic development by actively engaging in constructive discussions with teachers and colleagues, implementing creative strategies, and demonstrating a problem-solving mindset.
- Ensured the hiring, training, and supervision of teaching and support staff. Provided leadership, set performance expectations, and conducted regular evaluations.
- Oversaw program's financial operations, encompassing budget development and monitoring, invoicing management, phone call coordination, as well as expenses and revenue tracking.
- Enhanced business decision-making and financial performance by implementing data visualization through Power BI, designing interactive dashboards, and preparing reports.
- Ensured delivery of exceptional customer service by consistently demonstrating strong verbal communication skills when interacting with parents.
- Coordinated and managed enrollment applications, guaranteeing accurate completion of all required paperwork and documentation in a timely manner. Applied problem-solving abilities to enhance task efficiency.
- Proactively made adjustments based on feedback and assessment findings.
Education
Master of Science - Business Analytics
Dublin Business School
Ireland 09-2022
Bachelor of Engineering in Information Technology - Information Technology
Mumbai University
India11-2020
Skills
- Python
- R
- SQL
- Microsoft Office
- Microsoft Project
- Power BI
- Snowflake
- Data Analysis
- Requirements Gathering
- Project Management
Certification
- Microsoft Excel Advanced 2024 – Udemy
- Complete Microsoft Power BI Bootcamp – Udemy
- Complete Introduction to Microsoft Power BI – Udemy
- Business Analyst: Software Testing Processes and Techniques – Udemy
- Python for Data Science, AI & Development by IBM – Coursera
- Introduction to Data Analytics by IBM – Coursera
- Project Management: The Basics for Success – Coursera
Extracurriculum
- Volunteering – Volunteered for Robin Hood Army (RHA) which is a volunteer-based, zero-funds organization that works to get a surplus of food from restaurants and the community to serve less fortunate people.
- Dog Feeding – Ensuring all stray dogs and cats were well fed and organized vaccination camps for them.
Languages
English
Professional
Spanish
Elementary
Timeline
Program Administrator
Early Journeys Quality Childcare
07.2024 - 09.2024
Master of Science - Business Analytics
Dublin Business School
Bachelor of Engineering in Information Technology - Information Technology
Mumbai University
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