Dikshya Chand
Christchurch,CAN
Summary
Motivated professional with a strong work ethic and proven adaptability in fast-paced environments. Demonstrates exceptional interpersonal skills and a commitment to delivering outstanding customer service. Experienced in multitasking, time management, and thriving under pressure while consistently meeting organizational goals. Eager to leverage problem-solving abilities and technical skills to contribute to team success and drive positive outcomes.
Overview
4
4
years of professional experience
Work History
J1 Work and Travel
International Working Holidays
Chicago, Illinois
05.2024 - 05.2025
- Supervised and cared for children across various age groups.
- Organized educational and recreational activities tailored to developmental stages.
- Assisted with homework, enhancing early childhood education outcomes.
- Managed daily routines including school runs, meals, and bedtime effectively.
- Communicated clearly with children and host families to ensure understanding.
- Adapted quickly to new cultures, environment, and family dynamics.
- Took initiative in household tasks, including light cooking and tidying.
- Resolved conflicts calmly while maintaining a focus on emotional development.
Infoline & Caseworker
Community Law Canterbury
Christchurch Central City, Christchurch
01.2022 - 12.2023
- Educated clients on legal processes and available resources to enhance understanding.
- Conducted intake interviews to evaluate client needs and eligibility for services.
- Developed tailored case plans based on individual client circumstances and goals.
- Maintained accurate records of client interactions and case progress in compliance with agency policies.
- Advocated for clients in legal settings, ensuring effective representation of their voices.
- Coordinated referrals for mental health counseling, substance abuse treatment, and other support services.
- Collaborated with community organizations to streamline access to necessary services for clients.
- Participated in team meetings to strategize case management and share insights on client needs.
Service Consultant
Fe&T Consultancy
Addington, Christchurch
01.2021 - 12.2023
- Assisted clients in identifying service needs and solutions.
- Developed strong client relationships through effective communication and follow-ups.
- Coordinated service appointments for timely, efficient support delivery.
- Resolved inquiries by providing accurate, relevant information to clients.
- Collaborated with team members to streamline service processes and improve efficiency.
- Documented client interactions in customer management system accurately.
- Educated customers on features and benefits of various services offered.
- Handled incoming calls regarding product or service orders, ensuring satisfaction.
Pick Packer
Office Max
Hornby, Christchurch
11.2020 - 02.2021
- Selected and packed items for shipment using hand-held scanners, ensuring accuracy.
- Maintained cleanliness and safety standards across all work areas.
- Coordinated with team members to achieve daily picking objectives.
- Inspected products for quality prior to packing and shipping.
- Organized goods systematically on shelves within the warehouse facility.
- Issued supplies to team members based on requisition information.
- Completed daily reports accurately at end of shifts, documenting all activities.
- Packaged fragile items with protective padding to minimize damage during shipment.
Education
Professional Legal Studies Course -
College of Law
Auckland, NZ01-2025
Bachelor of Laws -
University of Waikato
Hamilton, NZ01-2024
Skills
- Legal research and case management
- Client advocacy
- Effective communication
- Conflict resolution
- Cultural adaptability and awareness
- Team collaboration and relationship building
- Record keeping and clerical support
- Analytical and critical thinking
- Decision-making and troubleshooting
- Organizational skills
- Customer service and support
- Dependability and responsibility
- Project planning and execution
- Microsoft Office proficiency
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Professional
Affiliations
- Hiking: I enjoy exploring new trails, and staying active in nature
- Sports: I participate in team sports such as netball and tennis, valuing collaboration and energy
- Travel: I am passionate about new cultures, embracing adventure, and meeting new people
- Baking: I use baking as a creative and calm outlet, often experimenting with new recipes
- Reading: I enjoy both fiction and non-fiction, with a particular interest in stories that explore identity, culture, and personal growth
References
References available upon request.
Timeline
J1 Work and Travel
International Working Holidays
05.2024 - 05.2025
Infoline & Caseworker
Community Law Canterbury
01.2022 - 12.2023
Service Consultant
Fe&T Consultancy
01.2021 - 12.2023
Pick Packer
Office Max
11.2020 - 02.2021
Professional Legal Studies Course -
College of Law
Bachelor of Laws -
University of Waikato
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