Dilara Ogilvie-Gungor
Summary
I am passionate about working with animals and am dedicated to developing my career in this field. I have enrolled in the NZC in Animal Technology (Level 5) with Veterinary Nursing Assistant Strand at ARA, starting in 2025. Over the past two years, I have been working to save money for further education.
I am a hard worker and a fast learner, always eager to acquire new skills and knowledge. My experience in retail has honed my time management and organizational abilities, as well as my dependability and reliability in various tasks. I am committed to providing excellent care and support to animals and am excited to continue my journey in the animal care industry.
Overview
3
3
years of professional experience
Work History
Retail Worker
Animates
10.2022 - Current
- Provide customer service, handling queries, processing transactions, and managing returns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Restocking of shelves and merchandise products to maintain an attractive and organized store layout.
- Perform end-of-day duties, including health and safety checks and cleaning.
- Cross-selling products and services, contributing to sales targets.
- Greeting customers and offering assistance to ensure a welcoming store environment.
- Work collaboratively with team members to achieve store objectives and provide a positive shopping experience.
Delivery Driver
Dominos's Pizza
03.2021 - 10.2022
- Delivered pizzas efficiently, ensuring customer satisfaction with timely service.
- Worked in-store, handling customer orders, preparing food, and maintaining cleanliness.
- Developed strong time management skills by balancing multiple orders and tasks during busy periods.
- Enhanced communication skills through interactions with customers and team members.
- Learned to handle conflict and difficult situations, maintaining professionalism and composure, particularly in the challenging COVID and post-COVID environment.
- Adapted to new health and safety protocols, ensuring compliance, and contributing to a safe work environment.
Volunteer
SPCA
04.2021 - 06.2023
- Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
- Assisted in feeding and watering shelter animals according to dietary needs.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
Education
NZ Certificate in Study And Career Preparation
Ara Institute of Canterbury
Christchurch, NZ07.2021
NZ Certificate in Animal Care Level 3
National Trade Academy
Christchurch, NZ11.2022
Skills
- Effective Time Management
- Interpersonal Communication
- Problem Solver
- Dependable and Reliable
- Fast Learner
- Hard Working
References
Available Upon Request
Timeline
Retail Worker
Animates
10.2022 - Current
Volunteer
SPCA
04.2021 - 06.2023
Delivery Driver
Dominos's Pizza
03.2021 - 10.2022
NZ Certificate in Study And Career Preparation
Ara Institute of Canterbury
NZ Certificate in Animal Care Level 3
National Trade Academy
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