DILEEPAN ARUNASALAM
Auckland,New Zealand
Summary
Motivated professional transitioning from retail management to Refrigeration and Air Conditioning. Currently completing studies in the field, seeking an apprenticeship to develop practical skills and gain hands-on experience. Strong work ethic, time management, and problem-solving skills, with a background in leadership and teamwork.
Overview
8
8
years of professional experience
Work History
Part Time
Dollar Dealers
south
02.2026 - Current
- Executed daily responsibilities with accuracy and efficiency to support operational goals.
- Collaborated with diverse team members to achieve objectives and resolve product-related issues.
- Addressed customer requests and inquiries promptly to enhance overall satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized customer requirements to enhance service delivery.
- Achieved cost-savings by developing functional solutions to problems.
Store Manager
Dollar Dealers
Papakura
03.2025 - 02.2026
- Contributed to exceeding monthly revenue goals by analyzing sales trends, optimizing inventory turnover, and implementing promotional strategies.
- Facilitated smooth store operations through effective opening and closing procedures, inventory control, visual merchandising, and security oversight, ensuring compliance with company standards.
- Supported daily store personnel activities, including scheduling, training, and performance tracking, while helping maintain positive team standards and compliance.
- Provided consistent, personalized customer service to diverse clientele, responding quickly to inquiries and concerns to support satisfaction and repeat business.
- Assessed merchandise including electronics, jewelry, tools, and luxury goods for pawn and resale, applying market knowledge and pricing methods to ensure fair value decisions and mitigate business risk.
- Completed transaction records, loan agreements, and compliance documents accurately, supporting policy adherence and reducing audit risk.
Store Manager
Pita Pit
Whangarei
07.2018 - 03.2024
- Delivered prompt, friendly, and high-quality customer service in a fast-paced environment.
- Resolved customer complaints professionally and promptly to maintain satisfaction and loyalty.
- Recruited, trained, and coached staff on customer service best practices and food preparation standards.
- Maintained clean, organized, hygienic store to ensure compliance with health and safety standards.
- Managed stock levels through regular ordering, receiving, and inventory control to ensure product availability.
- Organized and updated sales displays and promotional materials to enhance customer engagement and drive sales.
- Handled cash operations, including daily cash-up and till balancing, to ensure accurate financial records.
- Controlled operational costs by identifying waste reduction opportunities and improving efficiency.
- Completed all required administrative paperwork, including shift reports and compliance documentation.
Education
Graduate Diploma - Applied Business Management (Level 7)
Toi-Ohomai Institute of Technology
Rotorua, NZ01-2018
Bachelor's Degree - Business Management
Sri Krishna College of Arts and Science
01-2013
Level 3 - Refrigeration And Air Conditioning
Manukau Institute of Technology
Auckland, NZ10-2026
Skills
- Stock Maintenance
- Budgeting
- Staff Management
- Team Leadership
- Customer Service Skills
- Attention to Detail
- Time Management
- Multitasking
- Problem Solving Skills
- Highly Organized
- Communication Skills
- Excellent Interpersonal Skills
- Team leadership
- Customer service
Disclaimer
I certify that the facts mentioned above are true and accurate to the best of my knowledge. July 22, 2025 Dileepan.A
Timeline
Part Time
Dollar Dealers
02.2026 - Current
Store Manager
Dollar Dealers
03.2025 - 02.2026
Store Manager
Pita Pit
07.2018 - 03.2024
Graduate Diploma - Applied Business Management (Level 7)
Toi-Ohomai Institute of Technology
Bachelor's Degree - Business Management
Sri Krishna College of Arts and Science
Level 3 - Refrigeration And Air Conditioning
Manukau Institute of Technology