DILIN PHILIP

Experienced ICT Support Engineer with a focus on application support, committed to delivering high standards of service, performance, and integrity. Seeking an opportunity as an Application Support Analyst to contribute technical skills and passion for the IT industry. Well-respected professional with a track record of providing excellent service. Enjoys client interactions and strives to ensure client needs are met. Strong pragmatic thinking, attention to detail, and continuous self-improvement. Aiming to apply knowledge and skills as an asset to the organization and community

• Well-developed written and verbal communication skills.
• Empathetic, energetic, and always looking for ways to support people.
• Strong team spirit, ability to work under pressure, and interpersonal skills.
• Effective time management, technical, and good problem-solving abilities.
• Cultural awareness and understanding of diversity.
• Ability to work both independently and effectively as part of a team.
• Rational thinking under stressful conditions.
• Efficient task and goal setting with a quick learning ability.
• Adaptability to new work environments.

Network Monitoring System | Toi Ohomai Institute of Technology, Rotorua
Feb 2020 – July 2020
• Developed a web-based network monitoring system, enhancing skills in networking.
Control-Based Malware Variant Detection | Mahatma Gandhi University, India
Apr 2016 – Nov 2017
• Achieved a distinction for the project, focusing on static detection of polymorphic malwares.