Summary
Overview
Work History
Education
Skills
Book Reading and Playing Chess
Timeline
Generic

Diljot Kaur

Hastings,Mayfair

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience

Work History

Assistant Manager(Teller)

AXIS BANK Ltd.-INDIA
01.2021 - 08.2022
  • Cash handling
  • Account opening, Mutual funds, investment, life insurance, loans,
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed strategy to increase sales and drive profits.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Care Executive

Muthoot Finance
03.2018 - 11.2019
  • Selling different product and provide details of Gold loan to customers on calls and visiting customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Communicated with customers to identify needs and expectations.
  • Evaluated interactions between associates and customers to assess personnel performance.

Education

MBA - Finance And Marketing

Guru Nanak Dev University College
Jalandhar Punjab India
07.2017

Bachelor of Commerce - Professional

Lyallpur Khalsa College
Jalandhar Punjab India
07.2014

Skills

  • Customer Relationship Management
  • Financial Management
  • Sales Strategies
  • Customer Service
  • Accounting Techniques
  • Sell Products
  • Financial management
  • Business administration
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Adaptability and flexibility

Book Reading and Playing Chess

The alchemist-Paulo Coelho

Think and Grow rich -Napoleon Hill

 I Found you  -Lesa jewel

And 


I played chess in college level and have bronze medal . 












Timeline

Assistant Manager(Teller)

AXIS BANK Ltd.-INDIA
01.2021 - 08.2022

Customer Care Executive

Muthoot Finance
03.2018 - 11.2019

MBA - Finance And Marketing

Guru Nanak Dev University College

Bachelor of Commerce - Professional

Lyallpur Khalsa College

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Diljot Kaur