Dillan Liang
Lower Hutt,Wellington
Summary
I am a university student working toward a Bachelor of Commerce and seeking an opportunity to begin my career. I can adapt to any environment with ease and have a strong understanding of accounting principles. I am eager to contribute to a team and apply my knowledge to support financial decision-making.
Overview
4
4
years of professional experience
Work History
Bartender
Ricoh Sports Centre Hospitality
Lower Hutt, Wellington
12.2021 - 04.2023
- Greeted guests to provide warm welcome and promote good customer service
- Cleaned, organized and replenished supplies to maintain bar appearance
- Checked identification before serving alcohol to comply with state and federal laws
- Operated POS systems and managed bar tabs to track revenue
- Balanced efficiency with exceptional service to manage guests in high-volume environment
- Recommended current products and limited promotions to upsell beverage orders
- Verified customer age prior to serving alcohol.
Cafe Worker
Rise Cafe
Wellington, Wellington
09.2019 - 11.2020
- Maintained presentable front counter with frequent cleaning and organizing
- Satisfied customers consistently, quickly meeting needs with knowledgeable service
- Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Handled common customer questions and complaints with expert knowledge of service approaches.
Education
Bachelor of Commerce - Accounting and Commercial Law
Victoria University of Wellington
Wellington, NZ11.2024
Skills
- Basic Accounting
- Communication
- Outgoing Personality
- Attention to detail
- Critical Thinking
- Customer service
- Perform well under pressure
- Adaptability
Languages
- English, Proficient (C2)
- Cantonese, Intermediate (B1)
References
References available upon request.
Timeline
Bartender
Ricoh Sports Centre Hospitality
12.2021 - 04.2023
Cafe Worker
Rise Cafe
09.2019 - 11.2020
Bachelor of Commerce - Accounting and Commercial Law
Victoria University of Wellington
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