Dilpreet Singh

• Ensure compliance with all property related Acts and Regulations are met, including maintenance of building warrant of fitness and compliance with inspection regimes.
• Ensure compliance with Health & Safety at work Act 2015
• Establish systems and process to manage all aspects of contractor engagement and management of all services and works (e.g. public liability, insurance, licences, H&S policies and certifications)
• Provide work orders and sign-off invoices within delegated authority.
• Champion health & safety and ensure all contractors are properly inducted to operate accordingly.
• Build and maintain relationships with contractors and Auckland Eye managers.
• Monitor and maintain the Building Monitoring System (BMS) and coordinate actions required.
• Ensure robust processes and policies are in place to solve facilities and maintenance issues.
• Assist with contractor negotiations.
• Provide month end reports within agreed time frames.
• Coordinate after hours security alerts to the appropriate manager.
• Arrange for regular maintenance of equipment and internal systems (e.g., heating system, alarms, security cameras)
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Coordinate office and parking space allocation.
• Ensure all facilities are clean, tidy and well maintained at all times.
• Complete projects in full within agreed time frames.
• Assist with the preparation of budgets and capex requests.

· Ensure all patient records including results, messages and correspondence is correctly prepared and scanned to patient management system (PMS).

· Retrieve and sort through paper charts and prepare them according to process to ensure this scanned in chronological order.

· Good understanding of patient management system (PMS) and how to scan accurately against appointments and surgical cases.

· Check the scanning is accurately done and tagging of the notes scanned to VIP is done correctly.

· Ensure the file room is kept orderly, organised and safe at all times

· Ensure all files are filed according using the correct and current procedures.

· High level of customer service, focusing on assisting retailers, customers, and centre management.

· Providing safe environment for all, recognizing any unwanted behavior, and preventing these from disrupting retail experience.

· Motivate, engage and develop security guards, ensuring standard processes are being followed by all staff members.

· Ensure accurate service delivery by the team to the clients and monitor contract KPI’s

· Deliver site procedures, develop improvements and train new staff.

· Bring level of forward-thinking and initiative towards identifying and solving issues before they become greater problems.

· Gained in-depth Knowledge of Accounting and admin aspects along with Becoming efficient at Xero and Excel. Made monthly payments to suppliers (approved services claimed, reviewed bills, made manual adjustment).

· Accounts Payable – Recorded Doctor sessions and Managed payroll as well as Doctors fees, processed office expenses, Cash Advances, and staff expense claims.

· Maintained office stationery and other day to day accounting tasks in assisting Manager for annual reports and budgeting, Recorded invoices and Patient refunds.

· Run project on Procurement – Ordered stocks, maintained stock count spreadsheet, and made third party supplier payments and charged the associated parties.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste.
• Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
• Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.