Dina Samadi
Auckland,Albany
Summary
Dependable and social person with experience in dynamic, high-performance environments. Skilled in communication, sales, teamwork and organization. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Also passionate in art, dance and fashion.
Overview
2
2
years of professional experience
Work History
Retail Salesperson
Interior Warehouse
11.2022 - 07.2023
- Stocked merchandise, clearly labelling items, and arranging new stock to come in.
- Greeted customers and helped with product questions, selections, and purchases.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Issued receipts and processed refunds, credits, or exchanges.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Front of House Waitress
All Day Trader
01.2022 - 10.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Fine Dining Server
The Milford Cafe
07.2021 - 01.2022
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Rolled silverware, set up tables and polished glassware and silverware.
- Managed sections for smooth flow of guests and orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Arts - Psychology
University of Auckland
Auckland, NZ11.2025
High School Diploma -
Albany Senior
Albany11.2022
Skills
- Product Promotion
- Sales Presentation
- Sales Expertise
- Customer Care
- Persuasive Selling
- Retail Store Operations
- Conflict Resolution
- Customer Inquiries
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Retail Salesperson
Interior Warehouse
11.2022 - 07.2023
Front of House Waitress
All Day Trader
01.2022 - 10.2022
Fine Dining Server
The Milford Cafe
07.2021 - 01.2022
Bachelor of Arts - Psychology
University of Auckland
High School Diploma -
Albany Senior
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