Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Specialist Senior
Deloitte NZ
Wellington
11.2015 - Current
Developed cloud-based solutions using AWS and Azure Platform technologies.
Designed and implemented highly available, fault tolerant, secure, cost effective and scalable cloud architectures.
Provided technical leadership in designing and developing enterprise level applications on the cloud platform.
Defined strategies for migrating existing workloads into the cloud environment.
Monitored resource utilization on a regular basis to ensure optimal usage of resources in the cloud environment.
Implemented automation processes to improve operational efficiency and reduce manual intervention.
Performed capacity planning activities such as sizing servers for new workloads in the cloud environment.
Analyzed customer requirements and created architectural design documents for solution deployment on public clouds.
Assisted customers with troubleshooting issues related to their applications running on public clouds.
Offered technical and non-technical support and services to clients and staff regarding product use, operation and maintenance.
Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Developed and wrote technical documentation for products.
Configured, monitored, and maintained the SAP system landscape, including transport management and upgrade activities.
Developed and implemented strategies for system performance tuning.
Performed troubleshooting on database problems related to SAP applications.
Implemented security measures to protect the SAP environment from unauthorized access or malicious attacks.
Prepared test plans for new software releases and upgrades.
Monitored daily operations of all SAP systems and provided feedback on any issues identified.
Managed multiple projects simultaneously while ensuring quality control standards were met.
Participated in regular meetings with team members to discuss progress and plan future work.
Researched best practices regarding system implementation and maintenance procedures.
Recommended improvements to facilitate team and project workflow.
Improved and corrected existing software and system applications.
Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
Lead Consultant
HCL (NZ) LTD
12.2011 - 11.2015
Developed and implemented project plans for a wide range of consulting projects.
Trained, coached, and mentored junior consultants on best practices in the industry.
Conducted research to identify potential solutions to client issues.
Created detailed reports and presentations outlining results from consulting engagements.
Established relationships with key stakeholders across multiple organizations.
Led meetings with internal teams and external partners as needed.
Collaborated with cross-functional teams to develop innovative strategies for achieving desired outcomes.
Resolved complex client problems by analyzing available information and developing actionable solutions.
Facilitated workshops designed to educate clients on various topics related to their business needs.
Recommended changes or improvements based on evaluation of customer feedback.
Drafted proposals tailored specifically for each client's unique requirements.
Supported availability of production applications to streamline IT environments.
Identified issues requiring improvement and set processes in place to remedy concerns.
Mentored associate consultants to encourage enthusiasm toward tasks and responsibilities.
Analyzed key performance indicators to identify effective strategies.