DINESH NEUPANE
Westgate,Auckland
Summary
Operations-focused retail manager with hands-on experience in produce departments, store oversight, and small team leadership. Combines inventory tracking, stock rotation, pricing, vendor coordination, and service standards to keep departments running smoothly. Trusted to train staff, manage workflow changes, and maintain clean, compliant, and customer-ready work areas.
Overview
10
10
years of professional experience
Work History
Food Store Operation Specialist
Woolworths Helensville
Helensville
04.2026 - Current
- Coordinated daily operations across teams and departments to streamline tasks and enhance collaboration.
- Monitored schedules, requests, and workflow changes to ensure timely adjustments and maintain service quality.
- Monitored stock levels, replenishing shelves and displays.
- Opened and closed store, completing cash handling and secure end-of-day checks.
- Trained new team members on store procedures and service standards.
- Ensured accurate stock assessment through regular inventory checks to ensure adequate stock levels were maintained at all times.
- Tracked inventory levels to maintain product availability and support customer satisfaction.
- Led replenishment workflows for receiving, stocking, and product rotation
- Performed regular cycle counts to maintain accurate inventory records.
Produce Manager
New World Mt. Albert
02.2025 - Current
- Oversee the daily operations of the produce department, ensuring quality, freshness, and visual appeal of all fruit and vegetable displays.
- Supervise, train, and support staff in the department, ensuring high standards of customer service and food safety compliance.
- Manage stock levels, ordering, and inventory control to minimize waste and ensure availability of key items.
- Collaborate with suppliers and the store management team to ensure efficient supply chain and product availability.
- Oversaw pricing, promotions, and merchandising to align with store strategy and respond to customer demand.
- Executed diverse responsibilities, from assistant-level tasks to managerial duties, to support small team operations.
- Ensured clean, organized, and safe work environment in compliance with health and safety regulations.
Owner
Fresh Grocer Huapai
Kumeu
04.2023 - 01.2025
- Managed customer experiences by optimizing team interactions, touchpoints, and engagement methods to enhance satisfaction.
- Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.
- Planned layouts for optimum workflows and business results.
- Reviewed operations to identify opportunities for waste reduction and streamline processes.
- Evaluated supplier performance based on price, quality, and on-time delivery to ensure optimal sourcing.
- Maintained financial and administrative controls, accurately tracking funds and keeping records current.
- Reviewed financial statements and activity reports to measure productivity or goal achievement.
Produce Manager
Pak’n Save Te Awamutu
05.2021 - 02.2023
- Managed department and inventory control to maintain proper stocks.
- Manage department activities related to Receiving, stocking, pricing and buying.
- Managed stock management processes, including stocktake, ordering, and reporting.
- Built relationships with suppliers and negotiated optimal prices, quantities, and delivery schedules.
- Display and sale of all products in accordance with company quality.
- Disposed of outdated and spoiled products to maintain inventory quality.
- Assisted in marketing events and promotional activities to drive sales and profitability.
Duty Manager
Foursquare & Liquorland Katikati
01.2018 - 05.2021
- Oversaw daily operations of store, including merchandise ordering, inventory management, and staff hiring to ensure smooth functioning.
- Supervised store staff to ensure effective operations and compliance with policies, ensuring that they are trained in proper alcohol serving procedures and in compliance with liquor laws.
- Managed all aspects of stock management, including stocktake, purchasing, and reporting procedures.
- Conducted store audits to verify compliance with state laws regarding alcohol sales and maintained operational integrity.
- Trained store employees to follow company policies regarding pricing, stocking, and customer service.
- Communicated with vendors to secure timely product deliveries for store operations. to ensure timely delivery of product.
- Ensured proper functioning of store equipment to facilitate quick and efficient customer access to products.
Produce Assistant
Pak N Save
Silverdale, Auckland
11.2016 - 01.2018
Education
Bachelor of Arts - Humanities
Tribhuwan University
Nepal04-2014
High School Diploma -
Higher Secondary Education Board Nepal
01-2011
Skills
- Food safety compliance
- Inventory control
- Supply chain management
- Health and safety regulations
- Retail Management
- KPI Management
- Profit and loss analysis
- Team development
- Superior customer service
- Analytical thinking
- Initiative & problem-solving
- Attention to detail
LANGUAGE
English, Nepali, Hindi
Timeline
Food Store Operation Specialist
Woolworths Helensville
04.2026 - Current
Produce Manager
New World Mt. Albert
02.2025 - Current
Owner
Fresh Grocer Huapai
04.2023 - 01.2025
Produce Manager
Pak’n Save Te Awamutu
05.2021 - 02.2023
Duty Manager
Foursquare & Liquorland Katikati
01.2018 - 05.2021
Produce Assistant
Pak N Save
11.2016 - 01.2018
Bachelor of Arts - Humanities
Tribhuwan University
High School Diploma -
Higher Secondary Education Board Nepal