Dinesh Peiris
Gisborne
Summary
Proven leader and adept communicator, I significantly elevated production standards at Caltex, showcasing my ability to multitask and maintain rigorous quality assurance. With a background spanning from TGI Fridays to innovative roles in fast food partnerships, my blend of customer service excellence and computer literacy drives operational success, embodying a keen and enthusiastic approach to continuous improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Site Leader
Caltex
Gisborne
07.2023 - Current
- Maintained quality assurance standards while overseeing production scheduling and inventory control
- Performed maintenance tasks such as cleaning tanks, replacing worn parts, and calibrating equipment as required
- Conducted regular audits of work areas to verify accuracy of documentation and adherence to company policies
- Operated computer systems to input and retrieve data in accordance with established protocols
- Prepared reports detailing progress made on various projects as well as overall status of IT operations within the organization
Partnership
Burger Brothers Fast Food
Moratuwa, Sri Lanka
01.2020 - Current
- Company Overview: A popular food truck located in Moratuwa, a suburb of Colombo serving delicious fast food, specializing in BBQ, burgers, fries and shakes
- A popular food truck located in Moratuwa, a suburb of Colombo serving delicious fast food, specializing in BBQ, burgers, fries and shakes
Line Chef
TGI Fridays
Japan, Japan
01.2017 - 01.2019
- As line chef I was in charge of preparing food for the restaurant while ensuring all other supplies required for the kitchen was set up correctly before commencing work
Line Chef
Hooters
Japan, Japan
01.2017 - 01.2019
- Company Overview: a popular casual American Dining & Sports Bar in Japan
- Was in charge of prepping food and setting up the necessary supplies before commencing kitchen work at Hooters
- A popular casual American Dining & Sports Bar in Japan
Team Member
McDonald's
Japan, Japan
01.2017 - 01.2018
- Was an important team member at McDonald's fast food chain in Japan, and also worked as a cashier while employed at the fast food chain
Banking Assistant - Call Center
Pan Asia Banking Corporation PLC
Sri Lanka, Sri Lanka
01.2014 - 01.2017
- Handled all inbound and outbound customers and assisted them with all bank related products and other related matters
Customer Service Executive
Abans PLC
Sri Lanka, Sri Lanka
01.2013 - 01.2014
- Handling all customer matters and also maintained daily reports while responding to all client queries via email and telephone apart from also handling walk-in customers
Customer Service Executive - Call Center
Merchant Bank Insurance Ltd
Sri Lanka, Sri Lanka
01.2011 - 01.2013
- Handled all inbound and outbound communication and ensured excellent customer service at all times
- Also handled all client queries via email and phone and was instrumental in motivating and encouraging team members to achieve organizational goals
Education
GCE Advanced Level -
Prince Of Wales College
01.2001
GCE Ordinary Level -
Prince Of Wales College
01.2001
Skills
- Excellent Communication Skills
- Outgoing and Friendly
- Team Player
- Computer Literacy
- Data Analysis
- Multitasking
- Quick Learner
- Keen and Enthusiastic
- Great Organization Skills
- Team management
- Site coordination
- Relationship building
Certification
- Diploma in Computer Science, Singapore Informatics Pvt Ltd, 2008
- Diploma in Credit Management, London Business School, Colombo 04, 2009
- Certificate in Pastry & Bakery, Win Stone School of Culinary Art, Nugegoda, 2012
- Occupational First Aid & Casualty Handling Training, Fire & Rescue Training Academy, 2012
- Fire Safety Awareness Training, Fire & Rescue Training Academy, 2012
- Customer Care and Call Handling, McQuire Rens & Jones, 2015
- Advanced Business Writing Training, McQuire Rens & Jones, 2016
Personal Information
Gender: Male
PO Box : 19 Sunvale Crecent, 4010
Languages
English
Full Professional
Hindi
Full Professional
Japanese
Limited Working
Sinhala
Native or Bilingual
Timeline
Site Leader
Caltex
07.2023 - Current
Partnership
Burger Brothers Fast Food
01.2020 - Current
Line Chef
TGI Fridays
01.2017 - 01.2019
Line Chef
Hooters
01.2017 - 01.2019
Team Member
McDonald's
01.2017 - 01.2018
Banking Assistant - Call Center
Pan Asia Banking Corporation PLC
01.2014 - 01.2017
Customer Service Executive
Abans PLC
01.2013 - 01.2014
Customer Service Executive - Call Center
Merchant Bank Insurance Ltd
01.2011 - 01.2013
GCE Ordinary Level -
Prince Of Wales College
GCE Advanced Level -
Prince Of Wales College