Dinushika Shamali Munagamage
Chartwell,Hamiltn
Summary
Customer-focused and adaptable professional with experience in cash handling, customer service, and retail, eager to transition into the hospitality industry, bringing strong teamwork, problem-solving, and fast-paced service skills with a willingness to learn
Overview
2
2
years of professional experience
Work History
Cashier & Customer Service Assistant
Food City
11.2024 - 01.2025
- Assisted customers with purchases and handled cash/card transactions efficiently
- Provided warm and friendly service, helping customers with inquiries and product recommendations
- Operated POS systems and processed refunds/exchanges
- Maintained clean and organized checkout and service areas
Procurement & Logistics Executive
Sim Lanka (Pvt) Ltd
01.2023 - 01.2025
- Managed inventory, stock control, and supplier coordination
- Ensured smooth operations in fast-paced environments, requiring problem-solving and adaptability
- Managed the selection of appropriate carriers for transportation services.
- Created and enforced policies and procedures for entire logistics team.
- Ordered, received and stocked supplies and retail products.
Education
Master of Supply Chain Management -
The University of Waikato
02.2025
Food Safety & Hygiene Certificate -
HACCP/ISO 22000
Basic Barista Certificate -
Skills
- Customer Service & Hospitality
- Cash Handling & POS Operations
- Fast-Paced Environment Adaptability
- Teamwork & Communication
- Problem-Solving & Conflict Resolution
- Hygiene & Cleanliness Standards
- Multitasking and organization
- Customer assistance
Availability
Available part-time, including Saturdays and public holidays Flexible for evening and peak-hour shifts
References
References available upon request.
Timeline
Cashier & Customer Service Assistant
Food City
11.2024 - 01.2025
Procurement & Logistics Executive
Sim Lanka (Pvt) Ltd
01.2023 - 01.2025
Master of Supply Chain Management -
The University of Waikato
Food Safety & Hygiene Certificate -
HACCP/ISO 22000
Basic Barista Certificate -
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