Dion Howling-Suarez
Auckland,AUK
Overview
6
6
years of professional experience
Work History
Sales Consultant
Alpine Spas
07.2023 - 09.2024
- Advised customers on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Responded to telephone, E-mail and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
InStore Visual Merchandiser
Hallenstein Brothers Albany
10.2020 - 07.2023
- Lead the design and setup of merchandise displays promoting key products in store in ways to attract customer attention
- Ensured all product in store was displayed as neatly as possible to maintain high standards in the presentation of the store
- Kept on top of store to store stock transfers
- Get sent to other stores in region wide to run and manage teams in stores when needed
- Lead merchandising changes in stores with less experienced staff.
Sales Assistant
Hallenstein Brothers Albany
03.2020 - 10.2020
- Used customer service and communication skills to assist customers in store
- Kept up to date with store promotions to better assist customers and boost sales
- Used product knowledge to inform and impress, in order to gain trust with the customer
- Tended to customers in a timely manner to ensure their satisfaction.
Chilled Foods Assistant
Pak N Save Wairau
06.2018 - 03.2020
- Moved Products using forklifts, pallet jacks and hand trucks
- Supported in store promotions by updating signage with price changes
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of any issues
- Rotated stock and fronted merchandise for appealing display
- Managed and organized the stock room to keep the area neat, clean and free from debris
- Received and unloaded deliveries o trucks with both gas and indoor electric forklifts.
Education
NCEA Level 3 with University Entrance -
Glenfield College
16 Kaipatiki Road, Glenfield, Auckland, 062911.2016
Skills
- Forklift License (1800kg)
- Full Drivers License
- Strong Work Ethic
- Cooperates well individually and cooperatively
- Strong Customer Service Skills
- Strong With Communication
- Ability to manage and coach teams
- Coached staff on store presentation and merchandising changes
- Visual Merchandising
- Product Knowledge
References
- Danielle Rana, Former Branch Manager, Albany Hallensteins
- Daniel-Kopua Lock, Former Branch Manager/Regional Support Manager, Albany Hallensteins
- Can provide more on request
Timeline
Sales Consultant
Alpine Spas
07.2023 - 09.2024
InStore Visual Merchandiser
Hallenstein Brothers Albany
10.2020 - 07.2023
Sales Assistant
Hallenstein Brothers Albany
03.2020 - 10.2020
Chilled Foods Assistant
Pak N Save Wairau
06.2018 - 03.2020
NCEA Level 3 with University Entrance -
Glenfield College