Dion Rees
Rotorua,BOP
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Company Rep/On-Road Service Technician
Rug Doctor
05.2019 - 06.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Inspected equipment to diagnose operational issues.
Sales Representative
Inversion New Zealand LTD
01.2017 - 08.2019
- Handling of Company's 0800
- High standard of sales pitching at Home Shows/A&P Shows/Field day's
- Advertisement within the company to deliver crucial details to customers about Inversion Table's.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- In home Delivery's & Setups for Customer's.
Hotelier
Capri Motel
02.2016 - 01.2018
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Managed online booking inquiries and assisted guests and travel partners with questions.
- A high attention for tidiness within staff for the best quality of quests stays.
Education
Waiuku College
Waiuku, NZSkills
- Messaging Coordination
- Time Management
- Negotiation
- Professional Presentation
- Excellent customer service skills and team orientated
Timeline
Company Rep/On-Road Service Technician
Rug Doctor
05.2019 - 06.2023
Sales Representative
Inversion New Zealand LTD
01.2017 - 08.2019
Hotelier
Capri Motel
02.2016 - 01.2018
Waiuku College
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