Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Dion Warner

Bethlehem,Tauranga

Summary

Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

25
25
years of professional experience

Work History

Owner of NZ Binding

Myself
Bethlehem , Tauranga
01.2018 - Current
  • Managed daily operations and staff to ensure smooth business functionality.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Oversaw inventory management and procurement processes for efficient supply chain flow.
  • Cultivated relationships with vendors to negotiate favorable terms and pricing.
  • Implemented customer service protocols to improve client satisfaction and retention.
  • Analyzed market trends to identify opportunities for business growth and expansion.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Cartridge World Owner

Myself
Tauranga, Tauranga
03.2016 - 06.2020
  • Managed daily operations and logistics for various business functions.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Oversaw financial planning, budgeting, and expense tracking for the business.
  • Managed daily operations of business, including hiring and training staff.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.

Commercial Laundry Owner

Muirs Apparlemaster
Mount Maunganui, Tauranga
02.2008 - 01.2015
  • Managed daily operations of laundry services at Muirs Apparlemaster.
  • Supervised staff to ensure quality service and efficiency in workflow.
  • Maintained equipment and facility to uphold safety and cleanliness standards.
  • Implemented inventory control for detergents and cleaning supplies effectively.
  • Trained new employees on operational procedures and customer service practices.
  • Established customer relationships to enhance service satisfaction and retention.
  • Resolved customer complaints promptly to maintain a positive service environment.
  • Installed high-efficiency washers and dryers to reduce water consumption while providing superior cleaning results.
  • Managed payroll processing for all employees, including calculating wages and distributing paychecks.
  • Reviewed customer complaints regarding laundry services and addressed them promptly in a professional manner.
  • Developed and implemented business strategies to increase customer base, improve services and expand revenue streams.
  • Analyzed financial data such as profit, loss statements, accounts receivable, payable records and budget reports to determine areas where efficiency can be improved.
  • Developed pricing structures for different types of wash cycles based on customer demand.
  • Supervised day-to-day operations of the laundry facility, including scheduling shifts, assigning tasks and monitoring progress.

Painting Business Owner

Myself
Thames, Thames
01.2000 - 01.2008
  • Prepared surfaces by cleaning, sanding, and priming for paint application.
  • Applied paint using brushes, rollers, and spray equipment for smooth finishes.
  • Maintained tools and equipment to ensure proper function and longevity.
  • Collaborated with clients to select colors and design choices for projects.
  • Organized workspaces to improve efficiency and maintain safety standards.
  • Taught painting techniques to novice painters during community workshops.
  • Inspected finished work for quality assurance before client delivery.
  • Operated airless spray equipment and motorized lifts.
  • Removed old wall coverings before applying new ones.
  • Estimated cost of materials needed for the project.
  • Provided expert advice on the best products to use for various jobs.
  • Documented progress and provided estimated completion time for clients.
  • Measured, cut, and installed wallpaper.

Education

Some College (No Degree) -

Thames High School
Thames

Skills

  • Financial management
  • Inventory management
  • Marketing strategy
  • Customer service
  • Vendor negotiation
  • Budgeting
  • Sales strategy
  • Customer relations
  • Business management
  • Business marketing
  • Verbal and written communication
  • Social media control
  • Sales leadership

Affiliations

  • Family
  • sports

Timeline

Owner of NZ Binding

Myself
01.2018 - Current

Cartridge World Owner

Myself
03.2016 - 06.2020

Commercial Laundry Owner

Muirs Apparlemaster
02.2008 - 01.2015

Painting Business Owner

Myself
01.2000 - 01.2008

Some College (No Degree) -

Thames High School

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Dion Warner