Dipeeka Kumar
Hamilton,WKO
Summary
Hardworking detail oriented team player and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Health Care Assistant
Radius Care
04.2023 - Current
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Observed patient skin conditions and reported findings to registered nurse.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
- Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Health Care Assistant
MedCall Healthcare
03.2023 - Current
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Observed patient skin conditions and reported findings to registered nurse.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Documented patient information and care activities in electronic health record
- Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
- Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment
Accounts Administration Officer
Electrical Technologies Limited
04.2021 - 05.2022
- Helped customers complete purchases, locate items and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained good working relationships with vendors and resolved disputes.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Inspected account books and recorded transactions.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Collaborated with team members to achieve target results.
Front Desk Medical Receptionist
Dr Prems Medical Center
03.2020 - 04.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Supported operational requirements and with administrative tasks.
- Responded to correspondence from insurance companies to verify patient's coverage.
Health Care Assistant
Mountain View Rest Home
06.2018 - 03.2019
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Assisted patients with self-administered medications.
- Used company software and databases to maintain records of services performed and patient conditions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Conferred with supervisor to discuss patient condition and medical care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Observed patient skin conditions and reported findings to registered nurse.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Transported patients between rooms and appointments or testing locations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Facilitated personal hygiene management, feeding and ambulation.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Level 4 Limited Credit Programme - Dementia Care
Career Force Te Pukenga
HamiltonLevel 4 Health And Wellbeing - Advanced Care And Support
New Zealand Tertiary College
Auckland10.2024
Level 3 Health And Wellbeing - Health And Wellbeing
New Zealand Tertairy College
Auckland09.2023
Associate of Science - CPR, AED, And First Aid Certification
National Health Care Provider
02.2023
Associate of Arts - Culinary Science
Women's Vocational Training Centre
10.2020
Associate of Science - Understanding Multiple Sclerosis
Menzies Institute For Medical Research
09.2019
Associate of Science - Understanding Dementia
Dementia Research And Education Centre
02.2019
Associate of Science - Preventing Dementia
Dementia Research And Education Centre
10.2018
Associate of Science - On Premise Laundry Procedures
Ecolab Education Program
10.2018
Associate of Science - Nursing in Health Care
Open 2 Study Online Course
09.2018
Associate of Arts - English Language And Literature
University of Auckland
Auckland, AUK10.2017
Associate of Arts - Office Technology
Vashist Muni Institute
11.2011
Associate of Arts - Office Technology
Ministry of Education
11.2011
Associate of Science - Chemistry
The Chemical Society of The South Pacific
10.2009
Associate of Arts - Mathematics
Ministry of Education
06.2004
Skills
- Team Oversight
- Reminder calls
- Electronic Medical Records
- Payment collection
- Team building
- Medical office administration
- Patient Care
- Recording vital signs
- Transporting patients
- Patient Management
- Dementia and Alzheimer's knowledge
- Documenting behaviors
- Patient-focused care
- Supporting personal needs
- Feeding Assistance
- Attention to Detail
- Patient Positioning
- Calm Under Stress
- Catheter Care
- Mobility Assistance
- Care Monitoring
- Oral Hygiene
- Blood Sugar Monitoring
- Heavy Lifting
- Infection Control
- Blood Pressure Measurement
- Vital signs monitoring
- Administering Medications
- Client documentation
- First Aid Certification
- Specimen Collection
- Tube feedings and medications familiarity
- Wound Care
- Feeding Tube Management
- Injury Prevention
- Light Housekeeping
- Electronic Recordkeeping
Timeline
Health Care Assistant
Radius Care
04.2023 - Current
Health Care Assistant
MedCall Healthcare
03.2023 - Current
Accounts Administration Officer
Electrical Technologies Limited
04.2021 - 05.2022
Front Desk Medical Receptionist
Dr Prems Medical Center
03.2020 - 04.2021
Health Care Assistant
Mountain View Rest Home
06.2018 - 03.2019
Level 4 Limited Credit Programme - Dementia Care
Career Force Te Pukenga
Level 4 Health And Wellbeing - Advanced Care And Support
New Zealand Tertiary College
Level 3 Health And Wellbeing - Health And Wellbeing
New Zealand Tertairy College
Associate of Science - CPR, AED, And First Aid Certification
National Health Care Provider
Associate of Arts - Culinary Science
Women's Vocational Training Centre
Associate of Science - Understanding Multiple Sclerosis
Menzies Institute For Medical Research
Associate of Science - Understanding Dementia
Dementia Research And Education Centre
Associate of Science - Preventing Dementia
Dementia Research And Education Centre
Associate of Science - On Premise Laundry Procedures
Ecolab Education Program
Associate of Science - Nursing in Health Care
Open 2 Study Online Course
Associate of Arts - English Language And Literature
University of Auckland
Associate of Arts - Office Technology
Vashist Muni Institute
Associate of Arts - Office Technology
Ministry of Education
Associate of Science - Chemistry
The Chemical Society of The South Pacific
Associate of Arts - Mathematics
Ministry of Education
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