Gurjit Singh
Auckland
Summary
Accomplished Key Account Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues. Experienced in sales with a demonstrated history of working in the business sector for over 9 years. With a result orientated and years of extensive experience in a KPI-driven environment, I have proven Myself in different industries and bring accountability, diligence, and flexibility with a very positive Attitude and strong work ethic. My friendly, yet professional, demeanor allows me to effectively communicate with clients and co-workers alike which promotes high achievement and a positive Outlook on life. I’m skilled in BDM, Team Lead, Territory Management, Business Relationship Management, Business Sales, Customer Service, Salesforce, MS Office Knowledge, CMS, CRM Problem Solving, Assertiveness, Technical Knowledge, Time Management, and Consistency.
Overview
13
13
years of professional experience
Work History
Key Account Manager
Eneos Lubricant
09.2020 - Current
- Coordinated cross-functional teams to ensure successful delivery of projects on time and within budget.
- Actively prospect for corporate business within target markets, present comprehensive proposals and convert opportunities into new business.
- Communication with a range of customers from sme to corporate enterprises.
- Deliver financial performance targets for the key accounts including volume, GM, and debt management.
- Building and maintaining effective relationships with existing customers and suppliers.
- Strategic sales planning, budgeting, and contract negotiations
- Having an in-depth knowledge of business products and value propositions. Led development of account plan to maximize profitability, revenue growth and market share.
- Applied a customer-centric approach to understand customer needs and concerns and develop creative solutions.
- Generating the most revenue in the team every month.
- Develop a prospect pipeline of opportunities, and share insight, market knowledge, and experience using a structured format within Salesforce/CRM tools.
- Negotiated contracts with clients to maximize profitability.
- Tracked sales results against goals set by the management team in order to measure the success rate of initiatives taken.
- Managed client accounts by providing timely support, resolving issues, and responding promptly to inquiries.
- Achievements:
- Achieving monthly targets
- Awarded top salesperson
- Recorded highest sales
Business Development Manager
Fleetcor
06.2015 - 06.2020
- Develop and maintain a new business pipeline for strategic partnerships
- Strategic planning, relationship management, negotiation, and daily sales operations/procedures
- Offering business fuel cards to medium, corporate, and government sectors
- Optimizing sales processes and strategies to meet/exceed new revenue objectives with assigned prospects and customers
- Building strong relationships with the clients, exceeding their expectations, and demonstrating the company values in all interactions
- Collaborate with internal and external stakeholders and partners to identify new revenue opportunities!
- Negotiate contracts, RFP responses and oversee commercial aspects of assigned customer relationships
- Travel as appropriate to win business and drive revenue
- Preparing monthly sales forecast reports
- Training personnel and helping team members develop their skills
- Manage and resolves complex queries
- Achievements:
- Has managed the sales team
- Certificates of overachieving sales target
- Awarded Top salesperson in the team.
Business Relationship Manager
Vodafone New Zealand
03.2012 - 05.2015
- Manage and resolves complex queries
- Manage a high volume of inbound and outbound customer calls
- Adhere to the sales strategy to ensure targets are met
- Looking after existing clients whilst identifying & acting upon upselling/resigning opportunities & offering insight on new products & services that align with the client’s business priorities
- Building relationships with all key contacts in the assigned portfolio by understanding the customer environment
- To develop rapport with clients and identify clients’ current and future business needs regarding Vodafone’s products and services offering
- Offering all ICT solutions by understanding customer needs
- Identified up-sell, cross-sell, and renewal opportunities to improve customer satisfaction and increase profits.
- Negotiated contracts with clients to maximize revenue potential.
- Achievements:
- Certificates of achieving or overachieving sales targets every month in the Business Relationship Team
- Awarded top salesperson of the week in the Business Relationship Team
- Multiple awards as a salesperson of the month Broadened client base
- Letter of appreciation for being consistent and top performer every month
- Recognized as one of the best salespeople in the Business Sales Team
- Always awarded top salesperson in the Small Business Managers Team
Education
Diploma - Information Technology and Business
06.2010
Skills
- Account Management
- Adaptability and Responsibility
- Revenue Generation
- Knowledge of Microsoft tools and Salesforce tool
- Collaborative learner
- Persuasive Negotiations
- Leadership skills
- Sales Negotiation skills
- Stakeholder Relationship Management
- Lead Generation
- Opportunity Identification
- Following Up with Clients
- Business Strategies
LANGUAGES
English - Native - Primary language
Hindi
Punjabi - Native - Mother Tongue
Timeline
Key Account Manager
Eneos Lubricant
09.2020 - Current
Business Development Manager
Fleetcor
06.2015 - 06.2020
Business Relationship Manager
Vodafone New Zealand
03.2012 - 05.2015
Diploma - Information Technology and Business
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