Divesh Deelan Sharma
AUCKLAND,AUK
Summary
Bus driver with five years of commercial transportation experience and a 100% clean driving record. Successfully operated urban and regional routes while enhancing customer satisfaction through effective communication and problem-solving. Strong commitment to safety and efficiency, contributing to a reliable and pleasant travel experience.
Overview
10
10
years of professional experience
Work History
Tourist Transport
Sands Hotel
Hokiyanaga
2025.09 - Current
- Supported airport trip operations from Auckland Airport to Far Northland, including daily tours and itinerary-based trips.
- Delivered strong customer service through in-person and phone communication.
- Assisted customers with inquiries and resolved issues to boost satisfaction.
- Organized and prioritized tasks to meet service goals efficiently.
- Proposed practical solutions that enhanced team performance and outcomes.
- Worked with diverse coworkers to complete goals and resolve issues with products and services.
Driver
Go Bus
Christchurch
2023.04 - 2025.09
- Operated urban and regional bus routes safely and efficiently, transporting an average of 80 passengers per shift while maintaining strict adherence to schedules.
- Maintained a 100% clean driving record over 3 years through strict compliance with road safety regulations and company policies.
- Conducted daily pre- and post-trip vehicle inspections, promptly reporting and addressing maintenance issues to minimize service disruptions.
- Adapted to changing traffic, weather, and route conditions, effectively addressing challenges through problem-solving and time management.
- Provided customer service by assisting passengers with boarding, fare queries, and route information, contributing to overall travel satisfaction.
- Handled cash and ticketing systems accurately, ensuring proper fare reconciliation at end of each shift.
Cleaner
Ritchies
Dunedin
2019.08 - 2021.02
- Managed bus parking and cleaning tasks to maintain fleet readiness.
- Directed daily crew activities to ensure efficient operations.
- Scheduled routine work assignments.
- Oversaw AdBlue and diesel replenishments at fueling stations to support uninterrupted service.
- Coordinated jump-start support for buses.
Delivery driver
Pizza Hut
Dunedin
2017.05 - 2018.02
- Delivered pizzas and menu items promptly to enhance customer experience.
- Managed food pickups and delivered orders directly to customers' doorsteps, ensuring satisfaction.
- Stayed in touch with team members about delivery timing and customer requests.
- Followed food safety rules during handling and transport.
- Assisted in loading and unloading delivery orders at the store location to streamline operations.
- Delegated tasks to enhance daily workflow.
- Managed account records and related details.
Cleaner
Go Bus
Dunedin
2016.10 - 2017.05
- Managed bus fueling process to support safe, on-time vehicle availability.
- Coordinated manual bus wash a manual bus wash crew to ensure the fleet maintained clean and presentable appearance.
- Disposed of waste and recyclables according to safety regulations.
- Operated cleaning equipment for thorough sanitation of surfaces, promoting a safe environment.
- Stocked cleaning supplies and communicated inventory needs to management for uninterrupted operations.
- Followed safety protocols to minimize hazards during cleaning tasks.
Education
Primary Education -
A.D.Patel Memorial Primary School
High School -
Swami Vivekananda College
Ncea Level 1 -
Kings High School
Dunedin, NZNcea Level 2 -
Kings high school
Security Course -
Learning Centre
Skills
- Leadership and problem analysis
- Self-directed work ethic
- Quick learner and observant
- Computer proficiency
- Analytical skills
- Visionary mindset
- Goal orientation
- Team collaboration
- Driving class 2 and 4 vehicles
- Tourism industry knowledge
- Software expertise
- Languages: English, Hindi, Fijian
Timeline
Tourist Transport
Sands Hotel
2025.09 - Current
Driver
Go Bus
2023.04 - 2025.09
Cleaner
Ritchies
2019.08 - 2021.02
Delivery driver
Pizza Hut
2017.05 - 2018.02
Cleaner
Go Bus
2016.10 - 2017.05
Primary Education -
A.D.Patel Memorial Primary School
High School -
Swami Vivekananda College
Ncea Level 1 -
Kings High School
Ncea Level 2 -
Kings high school
Security Course -
Learning Centre