Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Divya Goel

Ardmore College,AUK

Summary

To work in an organization which gives me a platform to enrich and utilize my overall skills and apply them to grow parallel with organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Visahelpline
10.2021 - 11.2022
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Launched quality assurance practices for each phase of development
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Content Writer
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Ielts Coordinator

Daffodils
04.2018 - 08.2021
  • Entered data, generated reports, and produced tracking documents.
  • Kept high average of performance evaluations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Conducted interviews

Education

MBA - Finance And Marketing

Guru Nanak Institute of Management And Technology
Ludhiana, Punjab, India
04.2017

Bachelor of Commerce - Accounting And Business Management

Khalsa College For Women
Ludhiana, Punjab, India
04.2015

12th - Commerce

B.C.M Sen. Sec. School
Ludhiana, Punjab, India
03.2012

Matriculation -

M.D.Bhatt
Ludhiana, Punjab, India
05.2010

Skills

    • Computer Skills
    • Performance Tracking and Evaluation
    • Customer Relationship Management
    • Interpersonal Relations
    • Staff Training and Development
    • Documentation And Reporting
      • Employee Performance Evaluations
      • Schedule oversight
      • Onboarding and Orientation
      • Staff Development
      • Content Writer
      • Brand Management

Certification

  • Recipient of best trainer Award consecutively for 17 months.
  • Recipient of Pillar of Daffodils Award in annual meet.
  • Recipient of best companion Award
  • Recipient of Pride of Visahelpline Award
  • Recipient of Salute to Loyalty Award
  • Recipient of best team player Award at VISAHELPLINE
  • Recipient of Forever with us Award at VISAHELPLINE


Additional Information

  • I have handle overseas batch in COVID.
  • I also provided content writer service during my work span.
  • I also lead my team during various project of branch.



Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working

Timeline

Assistant Manager

Visahelpline
10.2021 - 11.2022

Ielts Coordinator

Daffodils
04.2018 - 08.2021

MBA - Finance And Marketing

Guru Nanak Institute of Management And Technology

Bachelor of Commerce - Accounting And Business Management

Khalsa College For Women

12th - Commerce

B.C.M Sen. Sec. School

Matriculation -

M.D.Bhatt

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Divya Goel