DIVYA MOHAN VARGHESE
Auckland,New Zealand
Summary
Reliable individual with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Finance and Reimbursement Coordinator
Health New Zealand - Te Whatu Ora
03.2024 - Current
- Ensured timely payments for RMO's through diligent monitoring and follow-up on outstanding claims.
- Improved reimbursement rates with regular audits of insurance contracts to ensure compliance and proper coding practices.
- Enhanced reimbursement procedures by streamlining claims submission process and reducing processing time.
- Established strong relationships with payer representatives, fostering open communication channels that facilitated problem resolution and expedited claims.
- Managed high-volume workloads through effective prioritization and organization, consistently meeting deadlines while maintaining accurate records.
- Prevented delays and claim denials by correcting information prior to submission.
- Auditing and validating eligibility criteria for RMO's related to expenses.
Senior Talent Analyst
Deloitte Consulting India Private Limited
08.2020 - 06.2023
- Conducted benefit orientations for new hires, ensuring they understood all aspects of their benefits package.
- Assisted with claims processing and resolving issues or discrepancies.
- Developed and maintained an accurate database of employee benefits records.
- Processed highly confidential information thereby adhering to organization guidelines.
- Investigated and resolved employee benefit issues and complaints.
- Coordinated and communicated regularly with vendors regarding billing inquiries or other concerns.
- Assisted employees in completing forms, providing general responses to benefits inquiries.
- Evaluated effectiveness of current benefit offerings and recommended improvements to existing benefits.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Education
MBA - Human Resource Management
Rajagiri Centre For Business Studies
India03.2020
Bachelor's - Finance and Taxation
Baker College For Women
India03.2018
High School - Commerce
Birla Public School
Qatar04.2015
Skills
- Data Verification
- Employee Orientation & Training
- Microsoft Office
- Time management
- Verbal and Written Communication
- Confidential Data Control
- Human Resource Understanding
- Leadership
- Claims Processing
- Problem-solving aptitude
Community Service
Volunteer - Rural Sensitization Camp
- Participated in community project for building pipelines - water facility in rural area.
- Organized and assisted with events, activities and programs to drive outreach initiatives.
- Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.
- Grew ability to work independently while completing assigned tasks without direct supervision.
Certification
- HR Analytics with R programming certified by KPMG
- Shiv Kera Leadership Program
Additional Information
- Applause Awards received for best practices and consistent performance at Deloitte.
Personal
- Status: Work Permit (Partnership Open Work Visa and will be converted to residency within 1 year)
- License: International License
- Interests: Compose and write songs, Listening to music and Bible documentaries
- Reference: Provided on request
Timeline
Finance and Reimbursement Coordinator
Health New Zealand - Te Whatu Ora
03.2024 - Current
Senior Talent Analyst
Deloitte Consulting India Private Limited
08.2020 - 06.2023
MBA - Human Resource Management
Rajagiri Centre For Business Studies
Bachelor's - Finance and Taxation
Baker College For Women
High School - Commerce
Birla Public School
- HR Analytics with R programming certified by KPMG
- Shiv Kera Leadership Program
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