Summary
Overview
Work History
Education
Skills
Accomplishments
Leadership Experience
Tax Identification Number
Communication Skills
Inland Revenue Department Number
Personal Information
Hobbies and Interests
Timeline
Generic
Divyashni Kumar

Divyashni Kumar

Auckland,New Zealand

Summary

Seeking a full-time IT position where skills and enthusiasm can be utilized to contribute to a dynamic organization. Strong work ethic and passion for delivering exceptional service aimed at making a meaningful impact. Eager to apply relevant skills and experience to support team objectives and contribute to overall success. Seeking a position offering flexibility and growth opportunities while maintaining a high level of professionalism and exceeding expectations. Confidence in adapting quickly to contribute to a positive and productive work environment. Proactive and motivated with a high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business, and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs.

Overview

3
3
years of professional experience

Work History

Senior Busser- Orbit

SKYCITY Entertainment Group
10.2023 - Current
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Intern

Ricoh Business Solutions
09.2023 - 01.2024
  • Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.

Casual Sales Representative

Queen street Mirrou
05.2023 - 09.2023
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Boosted internal collaboration within the sales team by sharing best practices and offering mentorship when needed.

Entrepreneur | Gift Maker

Ashni’s Gift Ideas Fiji
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Devised processes to boost long-term business success and increase profit levels.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Interacted well with customers to build connections and nurture relationships.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.

Volunteer

UNICEF Fiji
01.2021 - 01.2022
  • Planted and maintained gardens to provide fresh produce for individuals in need.
  • Led group discussions and activities to meet different community needs.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Managed cases of [Type] clients receiving social or community service support.

Salesperson | Cashier | Inventory stock taker

SNagindas
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Informed customers of promotions to increase sales productivity and volume.
  • Used customer insights to develop innovative sales strategies to increase sales.

Education

New Zealand Diploma in Information Technical Support (Level 5) -

Aspire2 Education
Auckland, New Zealand
02.2024

Certificate in Information Systems - Information Technology

University Of The South Pacific
SUVA, FIJI
11.2022

Some College (No Degree) -

Nadi Sangam SKM College
Nadi Fiji

Some College (No Degree) -

Nadi Sangam Primary School
Nadi Fiji

Skills

  • C
  • HTML
  • JavaScript
  • Database Management
  • Business Growth Initiatives
  • Goal Setting
  • Product Promotion
  • Teamwork and Collaboration
  • Database Maintenance
  • Desktops, Laptops, and Mobile Devices
  • Entrepreneurial personality
  • Customer Service Management
  • Business marketing
  • Written Communication

Accomplishments

  • Student, Certificate of Achievement (1st Place getter Internal Examination), Certificate of Achievement (3rd Place getter External Examination), National Toppers Award by Ministry of Education Fiji, Credit Certificate in Fiji Mathematics Competition, Credit Certificate in Australian Mathematics Competition, Member of UNICEF’s Global Video Conference, Member of Kula Films Team- 2019, Participation In English Excellence and Literature Awareness Workshop, Participation In Suicide Prevention Awareness Programme Workshop, Participation In Human Rights & Moral Debate Workshop, Certificate Of Achievement (1st Place getter TEST WEEK Debate competition), Certificate Of Achievement (1st Place getter TEST WEEK Oratory competition), Certificate Of Achievement (2nd Place getter TEST WEEK Writing competition), Participation In English Excellence Workshop, Participation In Suicide Prevention Workshop, Participation In Human Rights & Moral Debate Workshop, Member of UNICEF’s Global Video Conference, Credit Certificate in Fiji Mathematics Competition, Certificate Of Achievement (1st Place getter University of the South Pacific Debate competition), Certificate Of Achievement (2nd Place getter University of the South Pacific Oratory competition), Certificate Of Achievement (1st Place getter Internal Examination), Certificate Of Achievement (3RD Place getter Chemical society Chem Quiz competition), Credit Certificate in Fiji Mathematics Competition, Certificate Of Achievement (3RD Place getter Internal Examination), Credit Certificate in Fiji Mathematics Competition, Participation In English Excellence Workshop, Certificate Of Achievement (1st Place getter Fiji National University English Literature Oratory competition), Distinction in Fiji Mathematics Competition, Certificate Of Achievement (2nd Place getter Internal Examination), Distinction in Fiji Mathematics Competition, Certificate Of Achievement (2nd Place getter Internal Examination), Distinction in Fiji Mathematics Competition, Certificate Of Achievement (2nd Place getter Internal Examination), Distinction in Fiji Mathematics Competition, Certificate Of Achievement (1st Place getter Internal Examination), Certificate of Achievement (1st Place getter Internal Examination), Certificate of Achievement (1st Place getter Internal Examination), Certificate of Achievement (1st Place getter Internal Examination)
  • Professional Dancer, Diploma in Professional Indian Classical Dance – Bharatnatyam

Leadership Experience

With a visionary mindset, I inspire and motivate teams to exceed expectations and achieve remarkable results. Through effective communication and active listening, I foster a collaborative environment where ideas are valued, and diverse perspectives are embraced. I excel in delegating responsibilities strategically, leveraging individual strengths to maximize team performance. By setting clear goals and providing constructive feedback, I empower team members to unleash their full potential. I lead by example, demonstrating integrity, accountability, and a strong work ethic that inspires trust and loyalty. Overall, my exceptional leadership skills enable me to guide teams towards excellence and achieve remarkable outcomes.

Tax Identification Number

11-56259-0-3

Communication Skills

I possess a strong command of verbal and written communication; I adeptly convey complex ideas with clarity and precision. My ability to actively listen and empathize enables me build meaningful connections with colleagues and clients alike. Additionally, I excel in nonverbal communication, leveraging body language and tone of voice to effectively convey messages. My emotional intelligence and cross-cultural sensitivity allow me to navigate diverse environments with ease. Overall, my exceptional communication skills empower me to foster collaboration, resolve challenges, and achieve shared objectives.

Inland Revenue Department Number

139-285-271

Personal Information

  • Date of Birth: 11/07/00
  • Gender: Female
  • Nationality: Indo – Fijian

Hobbies and Interests

Driven by a passion for innovation and technology, I actively engage with the ever-evolving digital landscape and seek opportunities to explore cutting-edge advancements. My keen eye for fashion enables me to appreciate and stay abreast of current trends, showcasing creativity and attention to detail. The culinary arts are another realm where I find joy, experimenting with flavors and techniques to create delectable dishes. As a versatile dancer, I embrace the art of movement and express myself through various dance styles. Capturing moments through photography allows me to artistically frame the world around me. Finally, my insatiable curiosity drives me to continuously learn new languages, fostering cross-cultural connections and expanding my global perspective.

Timeline

Senior Busser- Orbit

SKYCITY Entertainment Group
10.2023 - Current

Intern

Ricoh Business Solutions
09.2023 - 01.2024

Casual Sales Representative

Queen street Mirrou
05.2023 - 09.2023

Volunteer

UNICEF Fiji
01.2021 - 01.2022

Entrepreneur | Gift Maker

Ashni’s Gift Ideas Fiji

Salesperson | Cashier | Inventory stock taker

SNagindas

New Zealand Diploma in Information Technical Support (Level 5) -

Aspire2 Education

Certificate in Information Systems - Information Technology

University Of The South Pacific

Some College (No Degree) -

Nadi Sangam SKM College

Some College (No Degree) -

Nadi Sangam Primary School
Divyashni Kumar