Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Dix Peethambaran
Auckland,New Zealand
Work Preference
Summary
Dynamic professional with a sharp business focus. Skilled Client Office Supervisor dedicated to outstanding service and quick problem-solving. Flexible, positive, and committed to delivering efficient, high-quality results.
Overview
13
13
years of professional experience
Work History
Lead Sales Consultant
Freedom Furniture Westgate
06.2024 - Current
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Led teams in planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness.
- Maintained accurate records of all transactions, stock levels, and employee performance metrics.
- Managed day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
Retail Sales Consultant
Freedom Furniture Westgate
04.2021 - 06.2024
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Executive, Level Shoes
Allied Enterprises Dubai, UAE
11.2016 - 03.2019
- Handled more than 60 high-end brands such as Dolce and Gabbana, Versace, Giuseppe Zanotti, Moncler, Chloe, Michael Kors, Fendi, Marc Jacobs, Burberry, Balenciaga, Malone Souliers, Sophia Webster, and many more.
- Identified potential guest needs and used initiatives to meet those needs.
- Exceeded sales goals and improved profitability by aligning sales strategies with business plans and market trends.
- Created and implemented store displays, promoting sales and growth.
- Handled sales transactions, which include performing POS operations.
- Ensured that all stock is replenished while cooperating with VMS and Receiving team.
- Participated in briefings and learned about daily coaching messages.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Service Representative
Level Shoes - Dubai, UAE
10.2012 - 10.2016
- Concierge, 10/2008-09/2012
- The Address Downtown Dubai
Education
Manaaki Tangata Certification - Bicultural Social Services (Level 4)
Te Wananga O Aotearoa
Mangere2023
Bachelor of Arts -
ISBM University
09.2020
Diploma - Hotel Management
Munna Catering College
Munnar, Kerala2008
Skills
- Customer and service-oriented
- Team player mentality
- Cash register operation
- Retail merchandising expertise
- Superb time management
- POS system operation
- Listening skills
- Documentation and record keeping
- Client account management
- Outgoing personality
- Business Development
- Store Organization
- Staff Management
Timeline
Lead Sales Consultant
Freedom Furniture Westgate
06.2024 - Current
Retail Sales Consultant
Freedom Furniture Westgate
04.2021 - 06.2024
Sales Executive, Level Shoes
Allied Enterprises Dubai, UAE
11.2016 - 03.2019
Customer Service Representative
Level Shoes - Dubai, UAE
10.2012 - 10.2016
Manaaki Tangata Certification - Bicultural Social Services (Level 4)
Te Wananga O Aotearoa
Bachelor of Arts -
ISBM University
Diploma - Hotel Management
Munna Catering College