Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
References
Timeline
Generic

Diya Mistry

Auckland,AUK

Summary

As a Bachelor of Commerce student majoring in Marketing and Management, I am passionate about brand development, digital outreach, and community engagement. My hands-on experience in hospitality and volunteer event coordination has honed my ability to represent organizations professionally, and connect with diverse audiences. In addition to customer service, I have created engaging digital content and presentations using Canva, supporting collaborative team projects, and university initiatives. I am eager to leverage my customer service, communication, digital skills, and writing skills, which would foster community engagement, visibility, and ensure high-quality content.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Hill House Cafe
Hillsborough, Auckland
07.2024 - Current
  • Regularly triaged requests from customers and team members to prioritize urgent needs.
  • Took accurate food and drink orders using a handheld point-of-sale system.
  • Assisted in training new waitstaff on restaurant procedures and customer service standards.
  • Processed payments and handled cash transactions accurately at the end of meals.
  • Managed booking calendars and resolved double-booking issues for reservations.

BUS202 Auckland Art Gallery Simulation

University of Auckland
10.2024 - 12.2024
  • Successfully managed conflicting schedules and coordinated meetings among diverse group members, ensuring effective collaboration and project progress.
  • Utilized digital tools such as Microsoft Office, Spatial.io, and Canva to support project planning, communication, and design.
  • Led the development and delivery of a high-quality presentation outlining the potential new space for the Auckland Art Gallery.
  • Ensured all team tasks were completed on time, consistently meeting strict project deadlines.
  • Maintained clear and proactive communication across the team, adapting plans as priorities shifted and challenges arose.

Peace Week Fundraiser (Volunteer)

Mt Roskill Grammer School
Mt Roskill, Auckland
01.2022 - 01.2023
  • Collaborated with team members to plan and set up engaging stalls for Peace Week, ensuring a welcoming and organised event environment.
  • Demonstrated responsibility and attention to detail through accurate cash handling and sales transactions at event stalls.
  • Coordinated group activities by organizing participants, explaining instructions, and facilitating smooth group engagement.
  • Provided friendly customer service to event attendees, answering questions and promoting Peace Week initiatives.
  • Contributed to a positive and inclusive atmosphere by encouraging participation and supporting fellow volunteers throughout the event.

Education

Bachelor of Marketing And Management - Commerce

University of Auckland
Auckland, NZ

Skills

  • Digital content creation (Canva: presentations, videos, graphics)
  • Technical proficiency: Microsoft Office, Zoom
  • Use of AI in project tasks
  • POS payment and order system
  • Project management
  • Customer service
  • Multi-tasking
  • Attention to detail
  • Team collaboration

Languages

English
Native/ Bilingual
Gujarati
Professional

Certification

  • Project management foundations (LinkedIn)
  • Navigating AI Through an Intersectional DEI Lens (LinkedIn)

References

References available upon request.

Timeline

BUS202 Auckland Art Gallery Simulation

University of Auckland
10.2024 - 12.2024

Waitress

Hill House Cafe
07.2024 - Current

Peace Week Fundraiser (Volunteer)

Mt Roskill Grammer School
01.2022 - 01.2023

Bachelor of Marketing And Management - Commerce

University of Auckland

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Diya Mistry